Manager, Deployment & Oversight
Meta
**Summary:**
In AI and Workforce Enablement, we envision a future where AI is seamlessly integrated into every aspect of our operational ecosystem, enabling us to make more accurate, efficient, and effective decisions that protect our users and communities and allow us to provide better support outcomes. We partner with teams across Global Operations to design, build, and implement workforce solutions that accelerate AI deployment across Integrity and Support, in order to drive operational efficiency and improve business outcomes. Those who join our teams are very passionate about solving people’s issues, and are advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms.Our team designs and implements the necessary operational ecosystem to connect AI, human review, and high touch workflows across Integrity & Support inclusive of the operational infrastructure that enables LLMs to deploy across our ecosystem, and necessary governance to oversee our AI workforce design at scale.We are seeking a candidate who is passionate about people management and is a resilient self-starter who thrives in driving structure in ambiguous spaces, working in fast paced environments and leveraging strategic and critical thinking skills to define solutions to new problem sets. You have a passion for developing others and bring out the best in your teams. You are a leader who will work directly with our cross-functional team (engineering, product, etc.), as well as all of the teams within Integrity and Support Operations, to scale global projects from inception to launch.
**Required Skills:**
Manager, Deployment & Oversight Responsibilities:
1. Provide mentorship, operational expertise, guidance and career development to members of your team
2. Lead and enable a high-performing team to deliver on goals by providing 1:1 support
3. Develops and enhances team structure, and establishes roles and responsibilities for the team
4. Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results
5. Identify actionable insights, suggest recommendations and influence team strategy through effective communication
6. Drive strategy for execution, planning, measuring progress and sharing results
7. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve and develop solutions
8. Coordinate with global cross-functional teams including Product, Engineering, Public Relations, Communications, Public Policy, Legal, Quality and others to problem solve and develop solutions
**Minimum Qualifications:**
Minimum Qualifications:
9. 8+ years of experience working in operations, domains such as online operations, informational systems, risk management, or management consulting
10. 2+ years of people management and/or mentorship experience
11. Strategic thinker with analytical problem-solving skills
12. Experience working with product, engineering or technical teams
13. Experience operating in ambiguity
14. Experience influencing across functional boundaries and/or globally
15. Bachelor's degree
**Preferred Qualifications:**
Preferred Qualifications:
16. AI deployment and oversight experience in an operational role
**Public Compensation:**
$143,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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