As part of Manulife’s Global Operations Risk and Control (GORC) team, the Manager, Data Strategy & Enablement will play a key role in advancing our data and technology transformation agenda. This role will lead the development and operationalization of data and analytics capabilities across several workstreams—including Operations Risk, Third Party Risk Management, and Operational Resilience. We are looking for a technically strong, business-savvy data professional to join as an individual contributor who can work across business and technical domains to identify, assess, and integrate diverse data sources. The ideal candidate will be comfortable navigating large, complex datasets, understanding how they are structured and used, and building scalable solutions that support operational insights and decision-making. Experience with automation and AI is a strong asset, but the primary focus is on data design, integration, and enablement. **Position Responsibilities:** Data Strategy & Management (45%) + Lead the end-to-end data lifecycle: ingestion, transformation, validation, and visualization. + Identify and assess data sources across business functions (e.g., Operations, IT, HR), and design strategies to integrate and consolidate them into usable formats. + Lead data hygiene and mapping efforts by cleansing and standardizing datasets, and developing clear data dictionaries that bridge technical structures with business definitions. + Design and implement scalable data pipelines and governance frameworks to ensure data quality, consistency, and traceability. Reporting & Visualization (25%) + Develop and maintain Power BI dashboards and reports that support strategic KRIs and operational insights. + Standardize reporting methodologies across workstreams and ensure alignment with enterprise data strategy. + Train and support business users to increase adoption and self-service analytics capabilities. Cross-Functional Collaboration & Education (20%) + Serve as a bridge between business, technology, and analytics teams ensuring alignment on data architecture, tooling, and priorities. + Provide basic training and knowledge-sharing sessions to upskill team members on AI tools, data literacy, and reporting best practices. + Support change management efforts by translating technical solutions into business value and actionable insights. Innovation & Enablement (10%) + Identify opportunities to streamline and enhance data processes through automation, low-code/no-code tools, and workflow optimization. + Leverage platforms such as Microsoft Power Apps, Power Automate, and Power BI to build scalable, user-friendly solutions that reduce manual effort and improve data accessibility. + Collaborate with business and technology teams to pilot and scale process improvements that drive efficiency and support operational goals. + Promote a culture of continuous improvement by sharing best practices, enabling self-service capabilities, and supporting digital literacy across the team. **Required Qualifications:** + Bachelor’s or Master’s degree in Computer Science, Engineering, Statistics, or a related quantitative field. + 5+ years of experience in data analytics, data management, or business intelligence roles. + Proficiency in SQL, Python, and data visualization tools (Power BI, Tableau, etc.). + Experience with Microsoft Power Platform (e.g., Power Apps, Power Automate) or other low-code/no-code tools to support automation and self-service solutions. + Familiarity with cloud data platforms (e.g., Azure) and data governance practices is preferred. + Strong understanding of data integration, transformation, and reporting best practices in a business context. **Preferred Qualifications:** + Quick to learn and apply emerging technologies, especially in automation, data integration, and digital enablement. + Skilled in identifying opportunities for automation and process improvement using low-code/no-code tools such as Microsoft Power Platform. + Identify gaps between current state and future state, and help define practical steps to bridge them through data-driven solutions. + Skilled at connecting technical solutions to business needs, with the ability to communicate clearly across technical and non-technical audiences. + Technically adept problem solver with a strong engineering mindset. Able to design, prototype, and implement innovative solutions using modern data tools and frameworks, while confidently challenging legacy processes and assumptions. + Curious, experimental, and proactive in identifying opportunities to improve how we use data and technology to deliver business value. + Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. \#LI-Hybrid **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Referenced Salary Location** Toronto, Ontario **Modalidades de Trabajo** Híbrido **Salary range is expected to be between** $86,250.00 CAD - $155,250.00 CAD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con recruitment@manulife.com para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con recruitment@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.