St Josephs Healthcare System
Responsible for managing the daily operations of all Customer Service tasks via telephone, internet, and mail. Responsible for managing, monitoring, and reporting on the collection
of open patient balances.
5 years of experience in Provider Accounts receivable Management
5 years of experience in Customer Service
Minimum 2 years’ experience in a supervisory or Management role
Knowledge of theories, principles, and concepts normally acquired through completion of a Bachelor’s Degree in Health care management or closely related field preferred
Experience working with finance, PFS, and revenue cycle leaders to present key performance indicators with accounts receivable analysis
Possesses and demonstrates excellent communication, organizational, and interpersonal skills
Demonstrates strong technical skills
Proven aptitude for problem-solving and critical thinking
Advanced proficiency working in Microsoft Excel, Word, and PowerPoint