Shanghai, CHN
1 day ago
Manager, Customer-facing Supply Chain
**Location of Position** **:** Shanghai, China **Role & Responsibilities:** Position Definition (Key Purpose of the Position) : We will elevate customer centricity, acting as the operation voice of the customer within the company. We develop a supply chain partnership with strategic accounts. We continually access customers need, with the goal of elevating the customer experience. We seek to optimize VF ways of working in meeting our customer needs, while also improving internal process or systems. The position will work with different key stakeholders in project planning, implementing and resources management to bring about the successful completion of project goals and objectives in the Supply Chain area. The position will manage projects against the constraints of scope, time and budget. Key Result Areas: + Working with leadership to identify strategic projects to support our key account customers + Leading a portfolio of projects, establishing the project charters & project plan for each + Acting as project manager, or a project workstream leader in large-scale corporate projects + Conducting feasibility studies to ensure a valid business case together with an aligned ROI + Creating project organization structures of sponsors, steering committee, SMEs, technical support, etc., and ensuring with adequate knowledge and resource support. + Tracking project progress and communicating project status and project score cards + Working with project sponsors, stakeholders, subject matter experts (SME) & functional leads to ensure projects accomplish stated goals & outcomes on time and within budgets + Escalating issues to the project sponsors, leadership and management teams + Documenting the project plan, project deliverables (e.g. process and system design, SOP, training material), project best practices + Conducting the lesson learned session and celebrating the project success **Competency Requirements :** + Demonstrated leadership skills in the project matrix + Significant exposure to project planning, project budget and financial management processes + Strategic thinking, and also able to resolve obstacles in detailed process & system flow + Demonstrated results in executing multiple projects or in a large-scale integrated project program + Worked effectively in a collaborative environment & foster teamwork + Self-motivated with sense of urgency and ownership mindset + Strong influencing, leadership and negotiation skills. + Excellent written and oral communication skills **Experience** + 8+ years of business experience, preferred in Business Operations or Supply Chain in APAC retail industry + 3+ years of managing project teams **Academic Qualifications** + Minimum Degree Held: Bachelor’s Degree + PMP/ Project Management qualification is a plus + Six Sigma/ Lean qualification is a plus **Language Proficiency:** + Fluent in English and Chinese **Specific Working Conditions** + Frequency of Travel: as required + Other Specific Working Conditions : Not Applicable R-20250717-0021 VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
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