A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Manager – Credit Card Usage (Usage Rewards)
Principal responsibilities:
Contribute to achieve business targets of card spending, customer engagement and awareness through credit cards related features, value propositions, promotions and projectsPlan, organize and implement joint promotions with merchant partners, and targeted customers spending programs via card usage rewards projects, with analysis of marketing situation, customer behavior and spending patternDevelop, grown and maintain partnership with merchant partners to drive sustainable spending growth in a cost-effective manner on a day-to-day basisInnovative and commercialize new usage propositions and initiative to drive up adoption and usage with external retail partnersBe an active team member, proactively engage internal and external stakeholders to ensure smooth program implementation, as well as to deliver efficient and accurate execution and uplift customer experienceManage program budget planning, payment and reconciliationMonitor program performance, report and evaluate program resultA Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Manager – Credit Card Usage (Usage Rewards)
Principal responsibilities:
Contribute to achieve business targets of card spending, customer engagement and awareness through credit cards related features, value propositions, promotions and projectsPlan, organize and implement joint promotions with merchant partners, and targeted customers spending programs via card usage rewards projects, with analysis of marketing situation, customer behavior and spending patternDevelop, grown and maintain partnership with merchant partners to drive sustainable spending growth in a cost-effective manner on a day-to-day basisInnovative and commercialize new usage propositions and initiative to drive up adoption and usage with external retail partnersBe an active team member, proactively engage internal and external stakeholders to ensure smooth program implementation, as well as to deliver efficient and accurate execution and uplift customer experienceManage program budget planning, payment and reconciliationMonitor program performance, report and evaluate program resultUniversity degree with minimum 7 years of relevant experience preferable in credit card industryStrong aptitude for innovation, ready for challenges and enjoy working in dynamic environmentHigh degree of personal drive and resilienceExcellent communication and interpersonal skills, with hands-on experience in internal or external partnerships development or managementAble to work with stakeholders from various functions and disciplines to drive business outcomesExcellent problem solving and analytical skills with creative and critical thinkingGood knowledge in compliances and regulatory requirementsGood command of both written and spoken in English and ChineseVisitHang Seng Career Page and sign up with ourTalent Communityto receive the latest information about our career opportunities in Hang Seng Hong Kong.
University degree with minimum 7 years of relevant experience preferable in credit card industryStrong aptitude for innovation, ready for challenges and enjoy working in dynamic environmentHigh degree of personal drive and resilienceExcellent communication and interpersonal skills, with hands-on experience in internal or external partnerships development or managementAble to work with stakeholders from various functions and disciplines to drive business outcomesExcellent problem solving and analytical skills with creative and critical thinkingGood knowledge in compliances and regulatory requirementsGood command of both written and spoken in English and ChineseVisitHang Seng Career Page and sign up with ourTalent Communityto receive the latest information about our career opportunities in Hang Seng Hong Kong.