Manager, Creative Account Management
Best Buy
As a Manager in Creative Account Management, you will serve as a strategic partner and creative lead for high-visibility, integrated campaigns. This role is designed for a forward-thinking marketer who thrives in cross-functional environments and is passionate about driving innovation and creative excellence.
This role will lead multiple lines of business and creative campaigns at once, focused on integrated thinking, creative strategy, problem solving, cross functional collaboration and campaign execution.
Skills critical to this role include:Functional expertise: Expert understanding of advertising channels and product capabilities, brand guidelines, creative briefing, and what’s needed to successfully create and launch a variety of campaign types.Expert communicator: Strong verbal and written communication is required as this role communicates daily with internal and external partners, presents regularly, and needs the ability to influence discussions and negotiate feedback. Relationship management: Proven success in developing strong relationships with the ability to navigate partner and team discussions around the work; a solution-oriented mindset to drive progress and resolution will be critical in negotiating feedback, discussing tradeoffs, connecting dependencies and priorities. Strategic leadership: Ability to synthesize business, industry and media objectives and insights to create a compelling creative strategy that drives great innovative work.Adaptability: Acts a leader through changes in the business and strategy, provides stability and guidance to the team and thrives in ambiguity.This role is hybrid, which means you will be required to work some days on-site at our Best Buy Corporate Campus in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll doAct as the creative strategy expert for high-impact campaigns, focusing on strategic execution and innovation.Participate in pre-sale planning and ideation for top partners, helping pitch new ideas and partnership opportunities.Lead the development of strategic creative briefs in collaboration with cross-functional teams (e.g., Media Strategy).Integrate audience insights and media strategy into creative positioning and campaign planning.Inspire and brief agency partners using Workfront and custom pitch materials.Drive execution of integrated campaigns, including content frameworks, social extensions, and native formats.Basic qualificationsBachelor's Degree or equivalent work experience 7+ years’ experience in fast-paced client-facing role in agency or marketing departmentAbility to manage creative campaign strategies and execution across all media channelsExperience attending video productionsStrong written and verbal communication skillsAbility to travel up to 10%Preferred qualificationsWorkfront experienceWhat’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:Competitive payGenerous employee discountPhysical and mental well-being supportAbout us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
This role will lead multiple lines of business and creative campaigns at once, focused on integrated thinking, creative strategy, problem solving, cross functional collaboration and campaign execution.
Skills critical to this role include:Functional expertise: Expert understanding of advertising channels and product capabilities, brand guidelines, creative briefing, and what’s needed to successfully create and launch a variety of campaign types.Expert communicator: Strong verbal and written communication is required as this role communicates daily with internal and external partners, presents regularly, and needs the ability to influence discussions and negotiate feedback. Relationship management: Proven success in developing strong relationships with the ability to navigate partner and team discussions around the work; a solution-oriented mindset to drive progress and resolution will be critical in negotiating feedback, discussing tradeoffs, connecting dependencies and priorities. Strategic leadership: Ability to synthesize business, industry and media objectives and insights to create a compelling creative strategy that drives great innovative work.Adaptability: Acts a leader through changes in the business and strategy, provides stability and guidance to the team and thrives in ambiguity.This role is hybrid, which means you will be required to work some days on-site at our Best Buy Corporate Campus in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll doAct as the creative strategy expert for high-impact campaigns, focusing on strategic execution and innovation.Participate in pre-sale planning and ideation for top partners, helping pitch new ideas and partnership opportunities.Lead the development of strategic creative briefs in collaboration with cross-functional teams (e.g., Media Strategy).Integrate audience insights and media strategy into creative positioning and campaign planning.Inspire and brief agency partners using Workfront and custom pitch materials.Drive execution of integrated campaigns, including content frameworks, social extensions, and native formats.Basic qualificationsBachelor's Degree or equivalent work experience 7+ years’ experience in fast-paced client-facing role in agency or marketing departmentAbility to manage creative campaign strategies and execution across all media channelsExperience attending video productionsStrong written and verbal communication skillsAbility to travel up to 10%Preferred qualificationsWorkfront experienceWhat’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:Competitive payGenerous employee discountPhysical and mental well-being supportAbout us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
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