Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Manage global accounting for accrued and operating expenses (OPEX), including treatment of complex contracts and reciprocal arrangementsOversee monthly, quarterly, and annual close activities, including review of journal entries, reconciliations, flux analysis, and audit supportInvestigate and resolve complex accounting issues in partnership with cross-functional stakeholdersPartner cross-functionally (e.g., Sourcing, Procurement, GTM & Strategic Finance, Revenue Accounting, Technical Accounting, DT) to operationalize accounting treatment for complex contracts and strategic arrangementsDesign and implement scalable processes that integrate accounting and operational execution for complex contracts and reciprocal arrangements, ensuring alignment with accounting policies, financial reporting standards, and SOX complianceCollaborate with global accounting teams, including colleagues in India, to drive process improvements and consistency across operationsRepresent Corporate Accounting in cross-functional initiatives and finance transformation projectsDrive efficiency, consistency, and scalability in close processes by leveraging technologies such as Power BI and AI, ensuring accurate, complete, and timely accounting dataDesign, implement, and maintain effective global accounting policies, processes, and SOX-compliant internal controlsManage a team of three, including remote U.S. employees and international team members (e.g., in India)

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.7+ years combined experience in corporate or operational accounting roles (experience in public accounting or large corporate environment preferred)BS/BA degree in Finance or Accounting, CPA preferredAbility to understand and apply U.S. GAAP and SOX compliance requirements across various processes, driving process and system improvementsExperience with SAP (or other large ERP system) is strongly preferredExceptional attention to detail and accuracy, ensuring high-quality accounting outcomesProactive in identifying discrepancies, solving problems, and implementing corrective actionsStrong project management skills with a proven track record of driving process and system improvementsEffective communicator with the ability to convey accounting information clearly to both financial and non-financial stakeholders across all levels of the organizationStrong influencing and relationship-building skills, with proven success leading global cross-functional initiativesDemonstrated ability to thrive in complex, high-performing environments; adaptable and resilient under pressure, with a proven ability to lead teams through change in fast-paced, deadline-driven settings

FD21

  

For positions in this location, we offer a base pay of $100,500 - $175,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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