We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal. **We are Proud to Offer** + Competitive compensation + Comprehensive tuition financing and career-related training and development + Company matching RRSP contributions + Customizable flexible benefits options for you and your family + We promote work-life balance through flexible scheduling and hours + A progressive employee assistance program through LifeWorks + Mental and physical wellness initiatives + HUB Cares: we are a company that gives back and is active in the community **The Opportunity** As a **Manager, Commercial Support Services** in the **Commercial** **Insurance** **Division** , you will provide exceptional operational and talent management leadership for the Commercial Support Team. We are seeking a self-motivated individual with a strong attention to detail to join our Burnaby Still Creek location in a **Regular Full-Time** position Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby. **The Responsibilities** + Coach and support the team to achieve their highest performance potential and to deliver excellence in client experience + Provide training and a positive work environment that attracts, retains, and motivates talent + Conduct performance reviews and support employee career development + Assist with developing, launching, and implementing consistent practices and procedures for the team + Support HUB’s Commercial guidelines and best practices + Maintain knowledge of carrier and product changes + Optimize quality and volume of work + Conduct regular audits and any corrective action required **The Requirements** + Previous operational management experience + Enthusiastic people skills + Exceptional teamwork capabilities + Strong communication skills both written and verbal + Leadership driven where you can stay calm under pressure while balancing critical decision-making + Ability to time manage and prioritize tasks effectively _The expected salary range for this position is $90,000 - $120,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions._ **Our Culture Starts with You** + We are looking for **SELF-STARTERS** with an **ENTREPRENEURIAL** mindset who will take **OWNERSHIP** of their business + We want you to be **INNOVATIVE** and open to sharing your ideas + You work with **URGENCY** while providing a high level of **PROFESSIONAL SERVICE** towards our customers, communities, & colleagues. + You are a **TEAM PLAYER** who positively impact those around them; We **MOTIVATE** each other to **GROW TOGETHER** + You work with a high degree of **INTEGRITY** and **ACCOUNTABILITY** To find associated positions at our HUB simply search **myHUBbc** as a keyword in the search bar on our careers page (https://www.hubinternational.jobs/jobs/?q=myhubbc) ! Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: No Travel Required We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.