East Sandwich, MA, USA
6 days ago
Manager, Case Management - East Sandwich
Site: Rehabilitation Hospital of the Cape and Islands Corporation


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 


 

Job Summary

Responsible for the execution of the clinical aspects of the Case Management process. Provides outreach and enrollment services to meet eligibility requirements of program and surrounding counties. Ensures coordination and planning with the help of community and family support. Focuses on the development and coordination of community service plans. Partners with service providers, families, and patient to create plan of healthcare and identifies additional service providers. Responsible for overseeing customer service, supervisor and role model for staff, the daily assignment of staff, patient flow and shift to shift decision making regarding staffing. Participates with leadership in the development of the case management standards, evaluation of outcomes and development of improvement initiatives.

Does this position require Patient Care? Yes

- Provide day-to-day supervision to Case Managers and interns/students as appropriate.
- Complete psychosocial assessments covering psychological, social, and environmental concerns, including evaluation of mental status.
- Review daily referrals and screenings of clients.
- Audit case file on a regular basis for completeness and accuracy.
- Assist in discharge planning as required.
- Serves and protects the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.


 

Qualifications

Education
Associate's Degree Nursing required or

Bachelor's Degree Nursing preferred or

Master's Degree Social Work preferred or

Master's Degree Related Field of Study required or

Master's Degree Occupational Therapy required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Licensed Independent Clinical Social Worker [LICSW - Massachusetts] preferred Registered Nurse [RN - Massachusetts] - preferred

Experience
Supervisory or management experience with professional staff in a healthcare setting 5-7 years required

Experience in case management, utilization review, or discharge planning 5-7 years required

Knowledge, Skills and Abilities
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Strong analytical ability, critical thinking and processing skills.
- Strong customer and interpersonal skills.
- Strong teamwork skills.
- Excellent organizational and communication skills.
- Ability to deal with rapid changing health care environment and requires excellent interdisciplinary team collaboration skills.


 

Additional Job Details (if applicable)

Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)


 

Remote Type

Onsite


 

Work Location

311 Service Road


 

Scheduled Weekly Hours

40


 

Employee Type

Regular


 

Work Shift

Day (United States of America)



 

Pay Range

$58,656.00 - $142,448.80/Annual


 

Grade

98TEMP


 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


 

EEO Statement:

Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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