Manager, Case Management
Nuvance Health
*Description*
*Manager, Care Coordination/Case Management Opportunity!*
*Must have a Bachelor's Degree in Nursing or hold a current CT LMSW license to*
*be considered.*
*Summary:*
The Manager will assist in overseeing day-to-day operations within the span of control over the RN and Social Work staff, resolving problems as necessary, and ensuring that operations are efficient, compliant, safe, with the goal to improve quality outcomes for the organization.This position will be responsible for personnel management to include onboarding and training, counseling and disciplinary actions up to and including termination. Completes annual assessments and provides professional coaching and career path guidance.
*Responsibilities:*
1. Assists with scheduling of staff and daily assignments to ensure adequate coverage of all units/floors with available budgeted staff.
2. Assists with the development of a comprehensive orientation process for all new hires in the department and is responsible for onboarding of new hires and evaluating competency.
3. Serves as a liaison to community post-acute providers and community referral resources.
4. Assists in evaluating Case Management program outcomes, assists with review and analysis of data to identify and address variances in outcomes/performance.
5. Conducts performance evaluations and identification of goals for staff.
6. Works collaboratively with the Director to institutes performance improvement strategies for those staff who are experiencing difficulties in performing job related duties. Provides coaching as first level strategy to improve performance.
7. Participates in development of department Policies and Procedures.
8. Works collaboratively with the Director of Care Coordination to ensure efficient and effective department operations with a focus on quality metrics including assessment for potentially avoidable readmissions and patients assigned to appropriate level of care in house and transitioned to appropriate level of care on discharge.
9. Oversees and ensures team responsible is evaluating medical necessity, appropriateness of admission, continuing stay and level of care using a combination of clinical criteria, and third-party information.
10. Researches and promotes adaption of best practice to ensure quality patient care and optimal outcomes through maintaining updated professional knowledge and education.
11. Performs other duties as required.
*Required:*
Bachelor’s Degree in Nursing or LMSW with current CT license.
Minimum of three (3) years’ experience in acute care as Case Manager or 3 years hospital
based social work experience.Must be able to work independently, problem solve, manage stress, and prioritize work.
Ability to form positive, collaborative relationships with hospital staff, providers, patients and families.
*Preferred:* Master’s degree in nursing or management
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
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