Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

​​At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

The Accounts Receivable team is a diverse group of customer service focused people, with an invaluable mix of experience and backgrounds. Our team manages all global customer profiles, billing, collections, and management of bad debt while driving projects related to automation and efficiencies. The team partners with Workday on Workday (WoW) and Product teams to enhance, test, and uptake Workday functionality.

We are a global team but that doesn’t stop our sense of collaboration, supportiveness, and fun! The team promotes Workday’s Core Values with ‘Employees’ being the first of them. This is why we:
- Empower you to follow your desired career path & achieve professional and personal goals
- Encourage work-life balance and wellbeing
- Are proud to champion equal opportunities for everyone.

About the Role

Workday is seeking a highly experienced Manager for our Accounts Receivable Team. This leader will be responsible for supervising the daily/monthly processes of a team of Billing and Collections Analysts  in a fast paced, global finance operations environment,  performing high level AR tasks, as well as acting as a mentor to other managers on the team.   To be successful in this role, the individual must be able to manage multiple team tasks and deadlines, assist with issue resolution, have strong leadership skills, a strong communicator, drive departmental process improvements and display a high level of organizational skills. 

Primary Responsibilities

Strategically oversee operations and foster the development for a team of at least five Billing and Collections Analysts

Provide advanced issue resolution for complex billing inquiries and collection issues

Assist with management of all month-end closing activities, including comprehensive audits and high-level reporting

Participate in SOX walk throughs, maintain process flowcharts, and respond to external audit inquiries

Complete regular performance management activities with employees including the completion of development plans, goal setting, and performance reviews

Take a lead role in driving departmental efficiencies particularly in the utilization of new system enhancements and the scaling of processes

Collaborate and build relationships with other teams, such as WoW, Revenue Operations, BIT, Credit, Professional Services and Training Billing teams, Tax, and Legal

Perform tax related tasks and audits (including sales tax end user schedules)

Oversee or lead project teams that drive departmental initiatives, scale processes and/or implement system functionality

About You

Basic Qualifications

3+ years of leadership experience

4+ years finance operations/accounting experience

Bachelor’s degree in Accounting/Finance or other relevant field

Other Qualifications

Excellent oral, written and interpersonal communication skills

Strong interpersonal and leadership skills, as well as a professional demeanor

Demonstrates initiative, flexibility and follow-through

Proven experience in leading employees in identifying and implementing process improvements

Experience with conducting business as part of an international company is helpful

Attention to detail, accuracy, and strong analytical problem-solving skills

Experience with the following systems preferred : Workday, Salesforce, Front, Excel, and Google docs

Strong digital literacy including Microsoft Office tools

Must enjoy working in a fast-paced environment, and embrace change

Demonstrated ability to interface with all levels of management

Customer service focused and solution oriented

Ability to multitask, prioritize and delegate

Ability to manage multiple projects concurrently

A passion for learning, and helping your team grow, progress, and achieve their career goals.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!