Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The role also includes

Sales and service to Tier 3 and other smaller clients Mid Market  in the Coastal & Central Southern Africa Region

Provide support to the Coastal and Central Southern Africa Heads of Cluster to develop and maintain the relationship between Visa and its partnersmembers

Contribute to the development, production and implementation of initiatives outlined in Countries plans

Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to Macro Economics data, Issuing  Acquiring activities of Visa clients  Market but also competition

Work on client queries and issues, and provide timely and efficient solution

Ensure client compliance to service levels integrity of service records and efficient resolution of complaints

Identify key opportunities within markets  size provide analysis, and business case to address

Central communication point for all clients in Market

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Liaise with relevant Visa Departments to share member priorities & ensure business outcomes are metCo-ordinate with other Visa departments to successfully implement the country plans.Work closely with other Visa functional teams and have a good understanding of Visa solutionsComplete ad hoc project/research and presentation work and other relevant initiatives as requested by the managementContribute to development, production and implementation of initiatives outlined in Country plansProvide if needed support to the different business development managers and above in processing the administrative part of different business-related topics (Licensing, Account receivable, etc…)Follow up on Execution plans to ensure an efficient Time To MarketManage internal Sales MIS reporting processes and requirements such as MS Dynamics, Bi-weekly Pipeline reports, ad-hoc client performance reports used by Management to run the sales team effectively

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• Bachelors in Business/ Finance / IT or related field
• Bilingual: English & French
Preferred Qualifications
• 8 years of experience
• Business experience including sales, Finance and/or relationship management
• Willingness to learn and execute effectives sales strategies for new payment solutions and services
• Card Issuing/Acquiring experience is beneficial. Exposure to servicing Financial Institution/MNOs in these areas is a plus
• Availability to travel

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.