Position: Management Trainee Schedule: Monday- Friday 8am-5pm Compensation: $21-$23 per hour depending on experience Location: Onsite in the Milwaukee area Job Description: We are seeking a driven and energetic candidate to join our growing organization as an onsite Management Trainee. In this position you will have the unique opportunity to gain knowledge and experience in a wide range of logistics and transportation disciplines with potential to advance within our company. No previous experience is required. Daily tasks include quoting customers, managing inventory, booking shipments, tracking and tracing, interacting with our customers, and invoicing. We work in a team atmosphere, so all operators are cross trained in customer accounts. The sales team, warehouse staff, and operators work together to meet our customer’s ever-changing and evolving needs. Core Responsibilities & Duties: + Provide and process rate quotes and service orders for shipments while maintaining customer satisfaction + Daily contact with vendors to obtain pricing, tracking, and bookings + Daily monitoring of shipment status + Invoice shipments + Compile reports and provide support to other staff members + Resolve customer issues by investigating transactions, developing solutions, and making recommendations to management + Work in conjunction with sales and management to establish, implement, and maintain client specific needs + Ensure compliance with Transportation Security Administration (TSA) and local & federal regulations + Other duties as assigned Job Requirements & Qualifications: + Bachelor’s degree in business or related field + Exceptional verbal and written communication skills with the ability to work with all levels of the organization + Basic to advanced computer skills + Demonstrate the ability to work in a fast-paced environment What We Offer: + Competitive base salary + Paid time off within the first year of employment, sick time and holidays + Company provided life insurance + Health, vision, and dental insurance options + Commuter benefit plan + Optional supplemental life insurance + 401(k) + Wellness program + A great place to work with a terrific culture About Us Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication About the Team