Management Analyst, Center on Homelessness - Limited Term Print (https://www.governmentjobs.com/careers/sanmateo/jobs/newprint/5001539) Apply  Management Analyst, Center on Homelessness - Limited Term Salary $9,623.47 - $12,032.80 Monthly Location County of San Mateo, CA Job Type Limited Term Job Number D181AAH Department Human Services Agency Opening Date 07/23/2025 Closing Date 8/6/2025 11:59 PM Pacific Bargaining Unit 50B + Description + Benefits + Questions Description The Human Services Agency (HSA) of the County of San Mateo is seeking qualified candidates to fill two (2) term Management Analyst positions in its Center on Homelessness (COH) branch. The Center on Homelessness contracts with community-based organizations to provide a range of services to unhoused County residents, from outreach and engagement to shelter and case management, and matching to various housing resources. COH provides system oversight, coordination, and planning for the system of care, and manages local, state, and federal grant programs supporting these services. The two Management Analyst positions will have different working titles and responsibilities as follows: + Management Analyst for Shelters and Unsheltered Services. This position will lead COH’s collaborative development of County-level program policies for shelters and for other programs that serve unhoused people. The Management Analyst will lead collaborations with key stakeholders, data analysis, and research on best practices to develop and implement policies, procedures, and system improvement initiatives. This position will provide direct supervision to assigned staff. + Management Analyst for the Continuum of Care, grants and contracts. This position will support Continuum of Care grants compliance and develop systems for branch-wide contracts monitoring and management. This position will also manage activities under the State of California Homeless Housing, Assistance and Prevention (HHAP) Grant Program and other homeless service grants, including grant compliance, reporting, planning and tracking of grant-funded programs. The County has been awarded five rounds of HHAP funds and is in the process of applying for HHAP round 6. This position will provide direct supervision to assigned staff. This recruitment may be utilized to fill other Limited Term Management Analyst positions within the Center on Homelessness. The ideal candidate will possess the following: + A commitment to improving the lives of vulnerable individuals and families and supporting the community. + Excellent interpersonal, collaboration, oral and written communication skills. + Strong analytical skills. + Working knowledge of social and economic issues relevant to low-income populations and communities, especially homeless crisis response systems and safety net services. + Culturally competent in working with diverse communities. + Ability to develop procedures and methods to ensure consistent compliance across diverse settings and staff. + Experience in grant administration, contract development and contract monitoring. + Flexible, deadline-driven, and customer service oriented. + Proficiency in computer systems and applications, such as Microsoft Windows and the Microsoft Office suite (Microsoft Word, Excel, and PowerPoint). Note: This is a limited-term, at-will assignment. Limited term employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. This recruitment maybe used to fill future limited term positions. Examples Of Duties Management Analysts develop and implement policies and procedures for a variety of projects and programs, including budget, contract, and human resources administration, management analysis, and program evaluation. Incumbents support the work of departmental management staff by conducting day-to-day administrative support activities and by providing a professional-level resource for organizational, fiscal, human resources, managerial, and operational analyses and studies. The work has technical and programmatic aspects requiring the interpretation and application of policies, procedures, and regulations. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. + Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department to which assigned. + Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of operations and service delivery methods and procedures in order to maximize funding and minimize costs; assesses and monitors workload and administrative and support systems; identifies opportunities for improvement and develops related recommendations. + Plans, oversees, and administers department-specific programs and projects. + Conducts a variety of analytical and operational studies regarding departmental and programmatic activities, including complex operational, regulatory, or administrative issues; evaluates alternatives, and makes recommendations. + Conducts special research projects and financial analysis for countywide programs and usage; produces findings and recommendations and prepares related reports. + Represents assigned department in interdepartmental, community and/or professional meetings; confers with and coordinates with other County staff on a wide variety of administrative analyses and planning issues. + Serves as a liaison to public and private organizations, community groups, and other organizations; provides information and assistance to the public regarding the assigned programs and services; receives and responds to complaints, requests and questions relating to assigned area of responsibility. + Prepares and submits Board of Supervisor agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities. + Communicates orally, in writing, or through graphic representations and statistical summaries with colleagues, managers, employees, the public, organized employee groups and representatives of various organizations. + May participate in the selecting, training, motivating, and evaluating assigned staff; directs the work activities of assigned staff; prioritizes and coordinates work assignments; provides or coordinates staff training; reviews work for accuracy; works with employees to correct deficiencies. + Performs other duties as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is an equivalent to graduation from an accredited four-year college or university with major coursework in social work, psychology, sociology, public administration, or a related field. Professional administrative experience in government is desired. Knowledge of: + Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. + Principles and practices of public administration as applied to operational unit and program administration. + Principles and practices of county management and government. + Sources of information related to a broad range of county programs, services, and administration. + Basic principles, practices, and procedures of funding sources and grant funds disbursement. + Principles and practices of contract administration and evaluation; and public agency budget development and administration, and sound financial management policies and procedures. + Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Record keeping principles and procedures. + Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, County staff, and other partners. Skill/Ability to: + Assist in the development of goals, objectives, policies, procedures, and work standards for the department. + Coordinate and oversee programmatic administrative, budgeting, and/or fiscal reporting activities. + Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative. + Conduct research on a wide variety of administrative topics including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives. + Evaluate and develop improvements in operations, procedures, policies, or methods. + Research, analyze, and evaluate new service delivery methods, procedures, and techniques. + Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. + Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations. Application/Examination This is a limited term recruitment. Anyone may apply. A supplemental application form must be submitted in addition to our regular employment application form. The Human Services Agency will screen materials after the recruitment closes. The Human Services Agency will contact qualified candidates directly for a departmental interview. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be conducted in person. Applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: Wednesday, August 6, 2025 at 11:59 p.m. PST Departmental Interview: TBD About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels. HR Contact: Arlene Cahill (Management Analyst - D181) We invite you to explore our Benefits-at-a-Glance (https://www.smcgov.org/sites/default/files/2025-05/Benefits%20at%20a%20Glance%204.29.25.pdf) page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.) In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you. As a County employee, you’ll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service. 01 IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses. + I have read and understood this important information 02 Describe your experience, knowledge and skills that would make you a superior candidate for the Management Analyst positions with the San Mateo County's Human Services Agency Center on Homelessness. Be specific. 03 Describe a specific example of when you developed a system, policy, or protocol to organize and make consistent a team’s work. How did you approach it? What was the outcome? 04 Provide an example of when you were responsible for leading staff, peers, or partners through a significant change. Describe the change, strategies you utilized, and the outcome of your efforts. 05 How did you learn about this position? + County of San Mateo Website + County of San Mateo Job Interest Card Notification + County Hosted Virtual Event + County Hosted Job Fair + CalOpps.org + College/University Career Center + Community-based Organization Posting + Facebook/Instagram + Friend or Relative + GovernmentJobs.com + Indeed + Job Fair + LinkedIn + Professional Publication/Website (Please specify in next question) + X (formerly called Twitter) + Zip Recruiter + Other (Please specify in next question) 06 If you answered, "Professional Publication/Website" or "Other" to the above question, please indicate below how you learned about this position. Your response to this question will help us in better marketing County jobs. Type NA if not applicable. Required Question Employer County of San Mateo Address County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663 Phone (650) 363-4343 Website https://jobs.smcgov.org Apply Please verify your email address Verify Email