Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Managed Services Associate - Oracle Cloud Compensation and Benefits Sr. Associate will contribute to the delivery of managed services for Oracle Cloud clients, addressing client concerns while ensuring exceptional service quality. The ideal candidate should have a solid expertise in Benefits and Compensation modules within Oracle Fusion HCM and demonstrate strong problem-solving abilities. The Compensation and Benefits Sr. Associate is responsible for supporting, configuring, enhancing, implementation of new features and managing the Compensation and benefits modules within Oracle Fusion HCM. This role ensures accurate setup and maintenance of employee benefits, compensation structures and ensuring compliance with U.S. regulations and alignment with organizational goals. Proven expertise and hands-on experience on incidents and service requests, including configuration changes and enhancements, related to the following areas **Compensation Management:** + Manage compensation cycles (merit, bonus, equity). + configure base pay, bonuses, and incentive plans. + Align configurations with compensation strategy and U.S. market standards. + Collaborate with HR to translate business needs into system design and ability to fix the issues reported + Good understanding of Oracle HCM Cloud architecture, security, and workflows. **Benefits Management:** + Understand various U.S. benefit plan structures. + Support and Configure benefit plans, eligibility, rates, and life events. + Support Open Enrollment and mid-year changes. + Ensure compliance with U.S. benefit regulations. + Manage benefit-related compliance and reporting. Additionally, expertise in the following skills will be advantageous + Experience in Core HR, Payroll, Talent Management. + Familiarity with Fast Formulas and ability to customize per client needs and technical exposure to HDL, OTBI, and BI Publisher + Solid understanding of Oracle HCM modules and integration points e.g., Payroll. The Managed Services Associates play a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organization's managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experience and exceed client expectations. + Assist in daily operations of managed services, ensuring timely resolution of client issues. + Support the Oracle-managed services team with troubleshooting and problem resolution. + Maintain strong client relationships, ensuring satisfaction. + Monitor service performance metrics and assist in continuous improvement strategies. + Collaborate with cross-functional teams for seamless service delivery. + Stay updated on Oracle updates and industry trends. + Assist in managing the service level agreements (SLAs) and ensure compliance with contractual obligations. + Prepare regular reports on service performance and client satisfaction for internal reviews. + Bachelor’s degree in information technology, Business Administration, or a related field. + A customer-focused mindset with a commitment to delivering high-quality service. + Minimum of 6 years of experience in Oracle support services or similar roles. + Strong problem-solving and analytical skills. + Excellent communication and interpersonal skills. + Ability to work collaboratively in a team environment. + Strong organizational and time management skills. + Knowledge of ITIL or other service management frameworks. **Position Level** Senior Associate **Country** India At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.