Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Managed Services Sr Associate will contribute to the delivery of managed services for our Oracle Cloud clients. This position requires providing support to the managed services team, addressing client concerns, and ensuring the delivery of exceptional quality service. The ideal candidate should possess a strong understanding and expertise in Oracle Technical aspects, demonstrate strong problem-solving abilities, and exhibit a commitment to customer satisfaction. Proven expertise and hands-on experience on incidents and service requests, including configuration changes and enhancements, related to the following areas : **Reporting:** + Experience with Oracle reporting tools such as BI Publisher, OTBI, and OAC. + Ability to design complex reports and dashboards. + Proficiency with data modeling, warehousing, and ETL processes. **General Technical Skills:** + Proficiency in querying and manipulating data within Oracle databases using SQL and PL/SQL. + Hands-on technical experience in Finance, SCM, PPM modules + Solid understanding of the broader Oracle modules to ensure effective integration and support. Additionally, expertise in the following skills will be advantageous + Understanding of Oracle HCM modules and Fast Formulas, HCM extracts. + General reporting on HCM domain by fetching data from HCM tables. + Data Management: Experience with data modeling, data warehousing, and ETL processes to support reporting and analytics requirements Oracle Integration Cloud (OIC) & Visual Builder Studio (Redwood pages) + Application Integration Specialist with strong experience in Oracle Integration Cloud (OIC), specializing in Oracle Cloud ERP integrations (inbound/outbound). Skilled in Cloud-to-Cloud and On-Premise to Cloud integrations across Financials, HCM, and SCM modules, including event-driven workflows. + Expert in designing and troubleshooting OIC integrations, building PaaS extensions, and handling bulk data flows using FBDI files. Proficient in REST APIs, SOAP Web Services, and Oracle Autonomous Database. + Hands-on experience with Visual Builder (VBCS) for customizing Redwood pages, and developing responsive web/mobile apps. Strong in error handling, SaaS customization, and technologies like JSON, XML, OAuth, JavaScript, HTML, and CSS. The Managed Services Associates play a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organization's managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experiences and exceed client expectations. The successful candidate should also have - + Bachelor’s degree in Information Technology, Business Administration, or a related field. + Minimum of 6 years of experience in Oracle support services or similar roles. + Strong problem-solving and analytical skills. + Excellent communication and interpersonal skills. + Ability to work collaboratively in a team environment. + Strong organizational and time management skills. + Customer-focused mindset with a commitment to delivering high-quality service. + Knowledge of ITIL or other service management frameworks. **Position Level** Senior Associate **Country** India At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.