Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS?

Location

Atlanta, GA - Hybrid (three days in-office, two days virtual)

About the Team

We work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from post trade execution through to settlement. We form partnerships with our client’s oversight and control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements.

What You Will Be Doing

As a Manager within the BPaaS Service Operations, you will be responsible for the timely and accurate execution of all day-to-day services.  This role requires key attention to detail, prioritization of work across the team, direct client interaction, and a good understanding of Cleared Derivatives (ETD and OTC). We strongly encourage and support a 'we challenge' mindset.

Form partnerships with our client’s oversight & control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements.Continuously improve the day-to-day services provided, the control environment and the overall client experience. Analyze productivity to identify potential enhancements or cost savings with the confidence to articulate business cases to management, change management, and IT to execute and deliver on suggested improvements.Stay abreast of all industry changes and advancements especially with regards to the development of industry tools and regulations.Assess and escalate business risks/impacts to management where necessary.

What You Bring

Associate or bachelor’s degree in business management, finance, other related area, or equivalent combination of education, training, and work experience.Typically, 5 or more years of experience in investment operations, working in a multi-national bank or financial institution at a similar level.Functional understanding of Exchange Traded Derivatives and Cleared OTC Derivatives business processes and trade flows. Understanding of common technology platforms used in derivatives clearing.Client-facing experience and service, capable of building and maintaining strong relationships with both internal and external clients, as well as managing expectations and addressing escalations.Ability to communicate across business lines, between Operations Management, Managed Service Change, and IT Development.Proven ability to work effectively in a high-pressure environment and manage high performing teams, requiring elite level organization, prioritization, and multi-tasking within time sensitive parameters.Capable of providing guidance and direction to empower and develop individuals and groups, proactively identifying areas for performance and control improvements, as well as guide teams that propose solutions and take ownership of changes.

What We Offer You

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

A voice in the future of fintechAlways-on learning and developmentCollaborative work environmentOpportunities to give backCompetitive salary and benefits

#LI-Hybrid

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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