Responsibilities Make an impact   Responsibilities   You will undergo a training period during which you will become familiar with our products and applications. After that, as a member of the Customer Service Team, you will be responsible for the preventive maintenance and repair of our robots at customer locations.   As a Maintenance Technician, you will ensure the professional execution of maintenance tasks and communicate in a highly effective and efficient manner with customers and colleagues: Carry out elektromechanical maintenance activities to KUKA robots under detailed technical specifications You will be responsible for preparing maintenance reports. Troubleshoot basic technical or operational problems to ensure the highest level of continuity.  Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; escalate appropriately.  Demonstrate features/attributes of the product/service, periodically linking the benefits to the customer's key challenges.  Provide advanced product/service information.  Interview the customer, using a simple sales questions, to clarify the customer's requirements.  Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate risks and to safeguard the environment and the well-being of self and others. Application Requirements What you need to succeed Application Requirements   You have a technical secondary education diploma (MTS level 4) in a relevant field such as electromechanics, industrial maintenance techniques, etc. You have no objections to traveling within the Benelux You are comfortable with occasionally staying in hotels near our customers to minimize travel time. Hands-on, flexible (no 9-5 mentality) Punctual and highly responsible. Interest in both electricity and mechanics. Able to work independently, customer-friendly, and efficiently. Knowledge of English is essential, other languages are a plus.