KONE is a global leader in the elevator and escalator industry, helping over one billion people move safely, efficiently, and comfortably every day. With over 60,000 employees across more than 60 countries, KONE provides innovative solutions for elevators, escalators, automatic doors, and maintenance services. As we continue to grow, we are looking for a skilled and experienced Maintenance Supervisor to join our team in Croatia (Zagreb)

As a Maintenance Supervisor at KONE, you will lead a team of technicians to ensure safe, high-quality, and timely service delivery. This role focuses on maintaining customer satisfaction, improving daily operations, and using digital tools to enhance team performance and leadership.

Key Responsibilities:

Lead the Maintenance Team: Manage and guide the team to ensure safe, high-quality maintenance servicesCustomer Relations: Maintain excellent relationships with customers, ensuring high levels of satisfaction through proactive communication and service deliveryDigital Expertise: Utilize digital tools to streamline processes, monitor performance, and enhance team productivityLeadership and Team Management: Lead by example, offering coaching and support to your team, while driving continuous improvementTechnical Oversight: Ensure the technical expertise needed for maintenance operations is met, troubleshooting complex issues as needed

Skills and Experience:

Good communication skills in English (written and spoken)Strong Digital Skills/Experience – Familiarity with digital tools and technologies that enhance maintenance operations and team efficiencyProven Leadership Experience – A track record of managing teams, providing coaching, and driving performanceCustomer-Focused – Demonstrated ability to manage customer expectations, handle inquiries, and maintain strong relationshipsSolid Technical Knowledge – A background in maintenance, ideally with experience in escalators, elevators, or similar systemsTeamwork and collaboration are essential

What We Offer:

Career growth opportunities within a global organizationCompetitive compensation packageAccess to professional development programs to enhance skills and knowledgeCompany car, mobile phone, and laptop providedA dynamic and supportive team environment

How to Apply:

If you meet the above qualifications and are excited about joining a world leader in the industry, we encourage you to apply by 15th April. Please submit your application via the provided link or reach out to katalin.nagy@kone.com for more information.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers