Site Coordinator Position Profile

Responsible for the daily operations of a multi-person site. This role includes performing contracted office services such as:

Copy Services Courier Services Managed Print Services Hospitality Imaging Mail Services Job Duties and Responsibilities Oversee daily operations of a mail room, copy center, or scanning facility Operate office equipment including PCs, copiers, multifunction devices, imaging, and mail equipment May manage: Courier Services Reception Services Switchboard Operations Shipping & Receiving Mail delivery and processing Serve as the primary point of contact with the customer Implement and manage RICOH Service Excellence Programs Operate equipment/software efficiently to meet service level agreements Control costs by effectively using company materials and supplies Perform routine tasks such as: Creating/completing work orders Monitoring contractors Conducting inspections Reporting facility issues Providing support as needed Interact with vendors, facility management, and occupants Manage office supply inventory and reordering Coordinate conference rooms and A/V equipment Maintain positive internal relationships through professional communication Collect and report data to leadership and customers, including monthly reports Ensure financial responsibilities are met Perform other duties as assigned Qualifications (Education, Experience, and Certifications) High school diploma or GED required 1+ years of experience in a related field (B2B and/or technical) 1+ years of customer-facing experience required Demonstrated knowledge and understanding of technology Knowledge, Skills, and Abilities Tactical thinking and problem-solving skills Ability to present to small groups Basic customer service and technical aptitude Strong written and verbal communication skills Working Conditions, Mental and Physical Demands Typical office environment with adequate lighting, ventilation, and normal noise levels Must interpret, comprehend, and apply complex material and instructions Some physical effort required: walking, standing, bending, reaching, lifting up to 50 lbs Moderate dexterity required for tasks involving calculators, keyboards, hand tools, and coordination

Note: This job description outlines the general nature and level of work performed. It is not an exhaustive list of all responsibilities, skills, or working conditions associated with the role.