JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Mail and Supplies Specialist at JLL, you'll be the operational backbone of our client's mail services, ensuring seamless handling of all incoming and outgoing communications while maintaining optimal inventory of supplies. Working within our Integrated Facility Management business line, you'll coordinate mail handling across buildings, manage courier relationships, and serve as a critical customer service ambassador. This role offers the opportunity to directly impact daily business operations while contributing to JLL's reputation for delivering exceptional facility management services that help our clients achieve their ambitions.

What your day-to-day will look like:

Manage all incoming and outgoing mail and courier services, ensuring timely processing and accurate deliveryCoordinate with courier partners (DHL, POST, Securitas, S&S, etc.) to maintain excellence of service deliveryMonitor and maintain mail consumables stock according to agreed par-stock levelsHandle and update daily Trouble Ticket requests at least twice daily to ensure prompt resolutionProvide reception coverage when required, serving as an ambassador for JLL's Integrated Facilities Management programAttend weekly catch-up meetings with Office Services Coordinator and Facilities ManagerMaintain frequent communication with key business partners to understand and meet their departmental mail requirements

Required Qualifications:

Experience in hospitality industry or customer service roleExcellent verbal and written communication skillsProficiency with Microsoft Office tools (Outlook, Word, Excel)Strong problem-solving abilities with attention to detailGood organizational skills and ability to prioritize tasksFluency in English and local languageStrong customer focus with professional demeanor

Preferred Qualifications:

Previous experience in mail room operations or office servicesKnowledge of courier services and shipping proceduresExperience with trouble ticket systems or service request platformsUnderstanding of inventory management principlesAbility to suggest process improvements and efficiency solutionsFamiliarity with reception duties and front desk operationsExperience working in a corporate office environment

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –Gdansk, POL

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.