**Ignite your potential. Impact what matters.** Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow. **The Opportunity!** Acting as the first point of contact for all incoming and outgoing mail and packages, the Mail Operations role, under the direction of the Branch Leader, is responsible for providing professional, accurate, efficient, and courteous service. This includes ensuring timely distribution of inbound items, precise processing of outbound mail, and maintaining accurate financial records—all while delivering superior client service. + Full-Time permanent career working out of one of our Fort Qu'Appelle location. **What you will bring to the role –** Client Services: + Engage with clients on all matters related to inbound and outbound mail + Liaise with delivery workers on the timely and accurate receipt of inbound mail and provide accurately processed outgoing mail + Consult with clients on their service or product needs and ensure that the best solution is proposed each time + Interact with all clients in a sensitive, tactful, diplomatic, professional way + Administration: + Sort and distribute inbound mail and parcels in a timely and accurate manner + Complete financial documentation and remit as required in a timely and accurate manner Teamwork + Ensure that others are able to provide client service on a continuum even if you are away from the office + Complete all required training assignments in a timely manner, including online and on demand learning for safe lifting. + Other special projects and assignments as may be required. **Experience –** + Previous experience in client service is an asset + Experience organizing and product placement **Why Join HUB?** + An exceptional, welcoming, and inclusive company culture. + Excellent compensation, benefits, RRSP match, referral incentives, and company perks. + Work flexibility. + Paid educational training and vast learning opportunities. + Room for advancement and growth within the organization. + Paid day off for your birthday – we want to celebrate you! **What makes us different than all the rest?** **_Our Vision:_** To be everywhere risk exists – today and tomorrow. Helping protect what matters most. **_Our Mission:_** To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities. **_Our Core Values:_** + **_Entrepreneurship_** _:_ We encourage innovation and educated risk-taking. + **_Integrity_** _:_ We do the right thing every time. + **_Teamwork:_** We work together to maximize results. + **_Accountability_** _:_ We measure and take responsibility for outcomes. + **_Service:_** We serve clients, communities, and colleagues. Ready to join **HUB** and build a career in a rapidly growing industry? **Apply today** Department Facilities & Office Services Required Experience: Less than 1 year of relevant experience Required Travel: No Travel Required We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.