**Field Representative I, Fulfillment** **Position Profile** Provides operational support in a mail center across one or more areas, including: + Mail + Shipping & Receiving + Customer Service + Graphic Services + Records Management + Other duties as needed. **Job Duties and Responsibilities** + Sorting of inbound USPS and inter-office mail and packages. + Distribution of mail & packages to various locations on a corporate campus. + Staging of inter-office mail and packages for courier pick up to other company locations. + Hand collating printed materials and hand stuffing the printed pieces into envelopes. + Operating a postage meter to apply postage to outbound mail. + Maintain daily meter and service logs. + Data entry for operational reports. + Utilize FedEx Ship Manager software for shipping requests. + Interact with internal "customers" for mailing and shipping requests. + Answer department phone lines as needed. + Cash handling for personal customer mailings/shipments. + Cash register and transaction log entry. + Computer use for verifying mail recipient locations in a corporate directory. + Computer use for email correspondence and required training courses. + Utilize Microsoft Outlook, Excel, Word & Adobe Acrobat DC Pro software. + Perform binding and finishing work on printed materials when needed. + Keep workstations and sorting areas clean and stocked. **Qualifications** + High school diploma or GED required. + 1-2 years of experience in a related field. + Prior mail handling, shipping/receiving and printing experience preferred. + Ability to readily learn complex processes. + Excellent attendance. **Knowledge, Skills, and Abilities** + Excellent customer service and verbal communication skills. + Intermediate desktop computer skills. + Understanding of shipping/receiving procedures. + Attention to detail in packing and verifying incoming materials. + Ability to follow mail delivery instructions. + Strong troubleshooting and problem-solving skills. + Good organization, mathematics and filing skills. + Good organizational skills. + Strong reading and clerical skills. + Ability to prioritize and work independently to complete projects. **Working Conditions and Physical Demands** + Office environment with adequate lighting, ventilation, and normal temperature range. + Considerable time spent walking & standing. + Walking outside between adjacent company buildings. + Physical stamina is required, which may involve long periods of standing, walking, bending, reaching, or similar activities as well as occasionally lifting and moving items weighing up to 50-55 lbs. + Moderate dexterity required for regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination, hand stuffing envelopes). Dress Code: Business Casual - jeans without holes allowed. No graphic tee shirts or clothing with opinionated messaging. _Note: This position profile outlines the general nature and level of work performed. It is not an exhaustive list of all responsibilities, skills, or working conditions._ Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.