**Working Title: M365 Collaboration Services Administrator** **Job Class: Information Technology Specialist 3** **Agency: Minnesota IT Services** + **Job ID** : 85943 + **Location** : St. Paul + **Telework Eligible** : Yes,#LI-Hybrid + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 06/12/2025 + **Closing Date** : 06/25/2025 + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Office of Enterprise Tech + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $32.89 - $54.06 / hourly; $68,674 - $112,877 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE + **FLSA Status** : Nonexempt + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. The M365 Collaboration Services Administrator develops solutions enabling teams to easily share ideas, collaborate on files, and automate business processes using the Microsoft 365 platform. Additionally, this position provides administration and escalation support of M365 collaboration services including SharePoint, Teams, Microsoft Teams Rooms, OneDrive, Stream, Forms, Viva Engage, M365 Copilot, Copilot Chat and Planner. This position works closely with architects, SharePoint developers, SharePoint and M365 administrators, project managers, business analysts, subject matter experts and other key stakeholders to deliver SharePoint sites, Microsoft Teams Rooms and M365 applications that address documented business requirements and operate within design specifications. The ability to communicate technical information to non-technical staff and translate business requirements into technical solutions is critical for this position. As a member of the MNIT Enterprise Collaboration Support team, this position serves as a resource for SharePoint, Teams, Microsoft Teams Rooms, Teams policy management, OneDrive, Stream, Forms, Planner, Copilot, Viva Engage and other M365 applications service administration staff and agency-based technology resources. **This position requires an employee to be onsite at 600 N. Robert Street St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.** + Telework (https://mn.gov/mmb-stat/policies/1422-telework-2025.pdf) for Minnesota IT Services is available on a limited basis. + Candidates residing within 50 miles of the work address listed above are eligible for telework. + Candidates residing 50 miles or more in Minnesota from the work address listed above may be eligible to telework more than 50%. Finalist requires an additional review prior to telework approval. + Candidates residing 50 miles or more from the work address in a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) are not eligible to be hired, unless planning to relocate within 50 miles of the work location in Minnesota or more than 50 miles in Minnesota. **Minimum Qualifications** **Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:** Position requires a minimum of three (3) years of IT related experience in Microsoft 365 Modern Workplace solutions or similar evergreen cloud technologies. Experience must include: + Ability to deliver effective verbal or written messages which facilitates a mutual understanding, and communicates complex technical topics in a way business users can understand + Customer service skills which includes active listening, empathy, and problem-solving + Management of service ticket queues and prioritization of service requests through an ITSM system. + Hands-on experience with collaboration tools and services within the Microsoft 365 suite, such as Teams, SharePoint, and OneDrive; including permissions management + Working knowledge of video conferencing technology, such as Microsoft Teams Rooms and/or Cisco rooms A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year. **Preferred Qualifications** + Experience automating business processes using tools such as SharePoint Framework, PowerShell scripting, Power Platform (Power Automate, Power Apps, Power BI, Dataverse), and/or Graph API + Possess intermediate skills in business analysis and/or project management, including the ability to elicit and analyze business requirements, create project plans, and manage project timelines and resources for small to medium size projects + Experience with Microsoft Teams Room administration and implementation + Experience escalating issues to vendors for resolution + Working knowledge of Active Directory, Entra ID, and/or MIM + Experience with implementing and managing application registrations within the M365 environment + Strong conflict resolution and consensus building skills **Additional Requirements** It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: + SEMA4 Records Check (applies to current and past state employees only) + Criminal History Check + Reference Check + Social Security and Address Verification + Education Verification + Other legally required checks **Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.** AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.