CTG is seeking a M-Files Document Management Systems Analyst to work on a hybrid long term contract to hire job in Lévis. Location: Levis, Quebec, Canada 40 hours/week, hybrid 3 days onsite at Lévis **Job Description** As a M-Files Document Management Systems Analyst, you are primarily responsible for deploying and implementing the automated M-Files system so that the company's processes can be smooth in terms of approval, ensuring that they are correctly registered in the software and performing the update and optimization of the administrative aspect of the software. **More specifically, you will have to:** + Carry out needs analysis and prioritize requests + Document the project deployment plan and review user manuals + Document processes upstream and downstream of workflow creation + Keep the knowledge base up to date + Configure workflows and metadata maps + Oversee and manage the deployment, testing period, corrections and implementation of workflows + Assume a front-line advisory role with users and super-users. + Write training plans and train users + Manage classes (metadata) + Manage access and user groups + Import/create users + Process user tickets + Develop the tools **Qualifications** + Experience with document management software (M-Files) + Knowledge of business processes in the naval industry (an asset) + Be comfortable with process mapping + University degree in a related field + Rigor, ability to synthesize and customer focus + Mobilizing leadership + Strong organizational and time management skills + Ability to communicate effectively and professionally + Fluency in French (written and oral) and intermediate level English (written and oral) **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.