Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As an experienced M&A Operations Integration PMO you will join our highly skilled Service Strategy and Enablement Team. The successful candidate is responsible for leading the integration project management for our Service Operations Team while fostering strong relationships with key stakeholders. This role requires a proven track record of hands-on planning and project management skills, preferably with M&A integration experience.

What you'll be doing:

Integration Project Management

- Develop, plan and manage a robust integration plans for Operations in alignment with overall business strategy

- Oversee and execute all aspects of deliverables for Operations Monitor and report on integration activities and mitigate risks to deliverables

Stakeholder Management

- Partner closely with other functions including Commercial, Tech, HR and Finance to execute cross-functional deliverables

- Collaborate with key stakeholders to unblock risks and dependencies

Value Realization

- Supports Director and Integration Team with synergy realisation and budget cadence Coordinate and enable data readiness for financial and operational analysis

What we're looking for:

Proven track record in leading complex M&A or relevant integration projects, ideally with experience working in BPOs and contact centersExtremely hands-on organizational, planning and project management skillsStrong stakeholder management and communications skillsHighly analytical with ability to manage synergies, budgets and plansExtensive experience working in a global, and highly matrixed environmentSmartsheet skills are a must-have

     

Location

London, United Kingdom

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!