Wilmington, North Carolina, USA
41 days ago
Luxury Timepiece Sales Specialist - OMEGA - SouthPark Mall
OMEGA

At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences — offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with OMEGA. 

Renowned for its pioneering spirit, OMEGA stands as one of the world’s most iconic luxury watch brands. With a history rooted in precision, innovation, and exploration, OMEGA has been the official timekeeper of the Olympic Games, a trusted partner for NASA’s lunar missions, and a favored choice for watch collectors worldwide. Every OMEGA timepiece reflects a legacy of excellence, combining Swiss craftsmanship with cutting-edge technology and timeless design. The OMEGA brand’s pursuit of precision and mastery aligns seamlessly with REEDS’ own commitment to excellence. 

Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall and Northlake Mall are key shopping destinations, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte’s fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth. 

This boutique is exclusively operated by REEDS Jewelers, offering a curated selection of fashionable diamond jewelry and OMEGA timepieces. This is an opportunity to represent one of the world’s most iconic luxury watchmakers. We’re looking for an energetic and driven Timepiece Sales Specialist to join our team, deliver an exceptional client experience, and represent the excellence of the OMEGA and REEDS brands. 

This is more than a sales role — it’s a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment. 

What You’ll Do 

Sales & Business Support 

Deliver on personal and store sales goals, KPIs, and profitability  Serve as a brand ambassador and product expert on the sales floor  Maintain expert knowledge of product features, brand heritage, and timepiece technology  Support merchandising, inventory management, and promotional execution 

Client Experience & Community Engagement 

Create a client-first culture centered on luxury service and personalized experiences  Manage an appointment-driven selling model and cultivate long-term client relationships  Participate in personalized client outreach and clienteling efforts  Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty  Collaborate with corporate teams on marketing and community engagement 

Team Development & Leadership 

Partner with leadership to support a high-performing team culture  Provide peer support, share product knowledge, and foster team collaboration  Participate in ongoing training for selling skills and client service excellence 

Operations & Store Standards 

Ensure accurate inventory management, POS system usage, and shrink control  Maintain boutique visual standards, presentation, and organization  Execute store operations efficiently and professionally 

Our Values 

We lead through REEDS’ core principles: 

Integrity – Do what’s right, always  Performance Excellence – Drive results and growth  Stewardship – Build trust at every turn  Professionalism – Lead with confidence and consistency  Entrepreneurial Spirit – Think boldly, act decisively  Team Orientation – Support, uplift, and collaborate  Passion – Love what you do and share it with others
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