About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad. A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.About Four Seasons Hotels and Resorts:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About Four Seasons Hotel Hong Kong:
In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad. A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.
What you will do:
Managing the daily operations of Lung King Heen, the world’s first Chinese restaurant to be awarded the coveted Michelin three-star rating, including planning, organizing and directing the team members and resources for profitable operation, while ensuring exceptional quality of services
Lead and manage all team members’ performance to provide service on exceptional level
Coordinate daily operations between service team and kitchen team
Develop and maintain elegant restaurant environment, dedicated to an attentive and distinctive dining experience
Train new and current employees on proper customer service practices and techniques
Communicate with Chef and F&B Director to discuss food menus, marketing strategies and follow up with guest comments
Create detailed revenue and expenses reports on weekly, monthly and annual basis
Regularly review product quality and research new vendors
Promote great public relations and handle guests complaints
Control usage of all food and beverage items and appropriate usage of equipment, minimize operational costs
Prepare staff schedule which allows for appropriate service while controlling labor costs and overtime
Complete all accident reports promptly
What you bring:
Proficiency in English, Cantonese and Mandarin
Essential to have 2 to 3 years management experience at Cantonese fine-dining restaurant which is Michelin-starred
Thorough knowledge of product & services, cost & labor controls
Strong leadership and organizational skill
Excellent interpersonal and communication skills
Flexible to work on Split shift (restaurant opening hours from 12:00nn-3:00pm and 6:00pm-10:30pm)
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Public Holidays
Birthday Leave
Complimentary Employee Meals
Schedule & hours:
5-Days work
This is a full-time position