Irving, TX, 75062, USA
2 days ago
Loss Prevention Officer | Full Time | PM
Location Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. Job Description This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment. Responsibilities + Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. + Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. + Initiate and follow-up with all investigations of crimes committed against property and persons. + Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. + Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. + Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. + Monitor/distribute visitor and vendor access to the property by distributing visitor badges. + Perform frequent bag checks for associates leaving the property. + Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. + Maintain confidentiality when dealing with sensitive guest or associate issues. + Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. + Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. + Other duties as assigned. Qualifications + Good writing and report taking skill required. + Prior security experience preferred, preferably in a hotel environment. + Must be able to multi-task and make appropriate decisions in difficult situations. + Must be able to walk for extended periods of time. + Must be flexible to work all shifts, including days, nights, weekends and holidays. + Must be customer-service orientated, and have excellent hospitality skills. + CPR/AED/First Aid certification required upon hire. + Must reside within 50 miles of the hotel. + Valid Texas driver's license and an excellent driving record strongly preferred. + Hours :3pm to 11:30pm Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . Job LocationsUS-TX-Irving Posted Date2 hours ago(8/13/2025 4:23 PM) Requisition ID 2025-126161 # of Openings 1 Category (Portal Searching) Loss Prevention
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