USA
12 hours ago
Loss Prevention Agent
**WHY CRACKER BARREL** What is it like to work at Cracker Barrel? It feels like… + **Care beyond the table** – At Cracker Barrel, we serve up care for you, so you can serve up care for our stores. It’s an extension of our hospitality and the foundation of everything we do. + **Opportunities to fill your cup** – As a member of our team, you’ll have hands-on opportunities to learn and grow. + **A warm welcome** – For more than 50 years, we have committed to “serving up” a sense of warmth and hospitality to thousands of employees across the country. **Serving up the care – and career – you crave.** **WHAT YOU'LL DO** Responsible for protecting the assets of the Distribution Center (DC) and Ecommerce by preventing theft, ensuring safety, and enforcing security protocols within the facilities. This role involves monitoring operations, conducting investigations, and supporting compliance efforts to maintain a secure work environment. + Uphold a watchful and protective role while on property and in the front office Monitor CCTV surveillance and access control systems to identify suspicious activity. + Conduct internal audits of inventory, shipments, receivers, and operational processes to identify shrinkage or loss risks (including ecommerce). + Perform routine security inspections across the facility (facilities), including perimeter checks, trailer inspections, and dock door audits. + Conduct internal/external investigations through the use of cameras, first-hand observations, alarm/keri system reports, confidential reports, shortage reports, etc. + Coordinates with the Director of Loss Prevention on the conduct of investigations. + Ensures the safety and security of DC personnel and property by engaging with unauthorized individuals and escorting them off the premises when necessary, overseeing the guards manning truck and employee/visitor entrances, ensuring Employee ID badges (policy), supporting with emergency drills/situations and workplace violence issues. + Be able to perform the day-to-day activities of the DC Satellite office to include verification of truck seals and trailer audits. + Provide training to DC leadership on emergency response plans, audit results, and other topics deemed essential by Director of Loss Prevention. + Document completed work and incidents of workplace violence, theft, etc. thoroughly in LP Case Management system. + Partner and work with Home Office and Field Loss Prevention to provide support to field operations, by completing various assignments, such as keys. **WHAT YOU'LL NEED** Experience and Education + High School Diploma. + 2 - 4 years’ experience in law enforcement, private security or loss prevention preferred. + Distribution/warehousing knowledge a plus. Knowledge and Skills + Knowledge of the use of closed-circuit television (CCTV) equipment. + Knowledge of applicable federal laws, state laws, and city ordinances. + Knowledge of physical security applications. + Knowledge of workplace safety procedures. + Proficient in Microsoft Office applications (Word, Excel, Outlook). + Proficient at learning and then navigating online platforms such as FourKites and Think LP. Environment and Working Conditions + Ability to lift 50 pounds and knowledge of proper body mechanics. + Must be able to sit and/or stand for extended periods of time. + Must be able to walk outside for periods of the day. **WHAT’S IN IT FOR YOU  ** + **Compensation and Bonuses:** Competitive pay every week + **Care for Your Well-being:** Health insurance eligibility on day 1 – Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belonging + **Invest in Your Future:** Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program + **Even More to Look Forward to:** 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! **ABOUT US** _For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel._ **PURSUE THE CAREER YOU CRAVE—APPLY NOW** **Cracker Barrel is an equal opportunity employer.** Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. At Cracker Barrel, we believe everyone deserves to feel cared for – we start with our team. To us, care means Culture, Achievement, Responsibility, and Experience and is the foundation for everything we do. We’re welcoming team players and go-above-and-beyond helpers who value what everyone brings to the table. Our passion and commitment to serving others – and each other – bonds us to work together no matter what the fast-paced and unpredictable days bring. At Cracker Barrel, you’re never alone on the journey. Whether you’re serving our guests or serving someone who is, you’re part of a team that creates a “home away from home” feeling and encourages opportunities to learn new skills and find fulfillment in every role. We know that when we care for each other, we can create the best experience for our guests – and that’s something we all crave. Ready to gather ‘round our table? We’re serving up the care – and career – you crave. Click here to tell us about yourself! We'll get in touch if there's an opportunity that seems like a good fit. For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department toll free at 1-800-333-9566. Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact 1-800-333-9566 so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566. Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
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