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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Insurance Loss Adjuster

Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.

Are you looking for a change of pace? Are you wanting to apply your existing industry or trade knowledge to a new challenge which will see you helping people through their time of need? This could be the role for you.

This exciting full-time position based in our Napier branch is available to a customer service focused individual who has come from a background in automotive, electrical, refrigeration, or property. As this is a diverse role we are dedicated to finding the right candidate who would enjoy a dual role, that would allow them to learn the ropes of motor assessment, with the potential of some property claims as well.

 Desired skills and qualities for this role include:

Experience and/or qualification in one of the following industries - automotive, panel beating ,electrical, refrigeration

Strong organisational and interpersonal skills

Analytical and problem-solving skills

IT competency

A willingness to be flexible for the business

Main duties and responsibilities:

Management of variety of insurance claims  

Liaising with customers who have suffered a loss and need support through the claim process

Analysing cause of losses

Liaising with key stakeholders, including insurers, insureds, and contractors and other suppliers

Agreeing repair scopes and costs

Agreeing quantum of claims

Delivering claim outcomes

Benefits of working for us:

Our core role involves making a difference in people’s lives

Competitive salary with a rewarding bonus structure

Company car or car allowance

Job security and flexibility are high priorities for us

Great team culture with opportunities for further career development

Potential to work from home once training is complete

Access to Employee Assistance Programme (EAP)

Celebrate your birthday each year by having the day off

We pride ourselves on being an inclusive team - we encourage our people to bring their unique selves to work. It doesn't matter who you are, if you are passionate about making a difference, you belong here.

To apply, please click APPLY NOW and provide your CV and Cover Letter

Sedgwick is an Equal Opportunity Employer.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.