Long-Term Care Insurance Specialist
Cornerstone Caregiving
Long-Term Care Insurance Specialist
for Remote
Field Operations
Full-Time
Remote
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Job Summary
Cornerstone Caregiving is a leading national home care provider committed to delivering compassionate, expert care for aging adults. As we expand our support for families navigating long-term care insurance (LTCI), we are hiring a dynamic LTCI Strategy & Training Specialist to lead and scale our LTCI initiative across all local offices. This role blends industry expertise, training leadership, and relationship-building with external LTCI organizations, including insurance companies, wealth managers, and financial planners. You’ll be the go-to expert in helping offices unlock the potential of LTCI—both in process execution and strategic growth.
Benefits
Compensation
Competitive starting salary that corresponds to the applicant’s experience and this role’s needs
Career Development & Support
Receive initial corporate training & ongoing corporate support while you develop professionally
Benefits
Receive paid Health, Dental, and Vision insurance on top of a competitive starting salary
Perks
Enjoy an allocated phone stipend and PTO to recharge as needed
Meaningful Impact
Experience fulfillment by serving those that directly impact our elderly population & their families
Responsibilities and Duties
Training & Support (Internal Enablement)
+ Train and support local office teams on LTCI contracts, processes, documentation, and reimbursement workflows.
+ Develop automated, scalable, user-friendly guides, resources, and training modules on LTCI basics and best practices.
+ Serve as the internal expert on eligibility, claims, authorizations, and policy variations.
+ Maintain and update the national LTCI training materials in partnership with Marketing and Compliance.
Partnership Development & Outreach
+ Identify, initiate, and grow relationships with LTCI carriers, third-party administrators, and financial professionals.
+ Build referral pipelines through networking with wealth management firms, elder law attorneys, and financial planners.
+ Represent Cornerstone at LTCI-related industry events, webinars, and conferences.
+ Position Cornerstone as the preferred provider of home care services for LTCI clients.
Strategy & Execution
+ Partner cross functionally across the organization to refine messaging and campaigns for LTCI audiences.
+ Track and report on LTCI utilization, reimbursement rates, and growth by market.
+ Stay up to date on regulatory trends and policy changes affecting LTCI.
+ Collaborate cross-functionally to integrate LTCI into our broader private pay and financial planning strategy.
Qualifications and Skills
+ 5+ years of experience in long-term care insurance, senior care, home care, or related field.
+ Strong working knowledge of LTCI billing processes, benefit verification, and claims submission.
+ Background in business development, marketing, or professional networking preferred.
+ Experience delivering training or building training materials (virtual and/or in-person).
+ Excellent communication, presentation, and relationship-building skills.
+ Ability to travel periodically to support office training and networking events.
Desired Attributes
+ Certified Senior Advisor (CSA), or LTCI certification a plus.
+ Self-starter who thrives in a cross-functional, fast-growing environment.
+ Comfortable balancing detail-oriented process management with big-picture strategy.
+ Passion for supporting aging adults and their families through compassionate service.
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