RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: • Assists Manager in the smooth functioning of the department; interacts with customers to assure proper supplies and equipment are obtained and delivered. o Monitors computer systems to assure proper functioning and orders are placed. • Maintains accurate and predetermined levels of inventory in assigned area. o Processes and maintains accurate records for receipts and supplies through the Materials Management Information Systems (MMIS) as assigned. • Serves as a liaison between Supply Chain and customers for product and equipment usage and availability. o Investigates and resolves service problems, issues and concerns; strives for continuous quality improvement of products and services provided by department. II. TYPICAL PHYSICAL DEMANDS: • Essential: standing, walking, seeing, hearing, speaking, finger dexterity, pushing/pulling usual weight of 5 lbs up to 40 lbs, reaching above, at and below shoulder level, static gripping of an object for prolonged periods. • Frequent: sitting, repetitive arm/hand motions. • Occasional: stooping/bending, squatting, twisting body, kneeling, crawling, climbing stairs, walking on uneven ground, lifting usual weight of up to 35 lbs, pushing/pulling usual weight of 50 lbs to 75 lbs, carrying usual weight of 15 lbs up to 30 lbs, repetitive arm/hand motions. • Operates computer, printer, calculator, copier, telephone, patient care equipment, supply/exchange carts, Omnicell. III. TYPICAL WORKING CONDITIONS: • Not substantially subjected to adverse environmental conditions. • Work environment may be stressful while interacting with departments, staff and outside facilities. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: • High school diploma or equivalent education. • Certified as a Registered Central Service Technician (CRCST) preferred. B. EXPERIENCE: • Two (2) years experience in central distribution, materials/supplies management, or inventory control. • Prior customer service experience. • Prior experience with computer hardware and software systems. • Ability to communicate clearly both orally and in writing and understands verbal and written communications. • Familiarity of medical/surgical products and usage preferred. Equal Opportunity Employer/Disability/Vet