Job Title: Logistics Specialist

Job Description

The Logistics Specialist plays a crucial role in managing customer vehicle relocation services, ensuring seamless execution of orders and supporting business operations. The position requires strong communication skills for interactions with various stakeholders and maintaining precise data in the CRM system.

ResponsibilitiesManage execution of customer orders, coordinating and scheduling pickup and delivery of vehicles while adhering to customer instructions.Ensure efficient order execution by linking multiple orders and overseeing additional services like vehicle detailing, registration, and storage placement.Communicate promptly via email, telephone, and CRM with staff, independent contractors, and delivery contacts, escalating issues to management as necessary.Update CRM activities and notes accurately after each interaction, including uploading photos and scanned documents.Ensure compliance with company policies and procedures, and adherence to DOT regulations and applicable laws.In manager's absence or through direction, calculate and offer flat fees on orders via email to all independent contractors.Manage storage facility operations, including tracking vehicles using VIN and order verifications.Inspect vehicles upon arrival, noting any damage or issues, and take inventory of items left in vehicles.Move vehicles in and out of the lot, ensuring they are secure and ready for pickup by drivers.Conduct inventory checks to ensure all cars are accounted for on the lot and address any starting issues with headquarters.Essential SkillsAbility to learn and utilize all company systems and equipment efficiently.Provide exceptional customer service and keep customers informed of order developments.Monitor and manage team dashboard to ensure orders progress smoothly.Effectively manage time and tasks to achieve completion.Respond confidently and take responsibility for position requirements.Additional Skills & QualificationsHigh School Diploma.Comfortable working in a fast-paced office environment with multitasking capabilities.Detail-oriented with strong verbal and written communication skills.Advanced computer skills, including proficiency in Microsoft Office Excel and CRM systems.6 months of customer service experience; inventory experience is beneficial.Ability to type at least 37 words per minute.Work Environment

This position is on-site, located in Joliet, IL, operating Monday through Friday from 8 AM to 5 PM. The role offers an opportunity to be part of a fast-paced environment with growth potential within one of the fastest growing fleet transport companies. The work culture promotes professionalism, teamwork, and integrity, and is a women-owned company.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Joliet,IL.

Application Deadline

This position is anticipated to close on Jul 28, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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