Job Title: Logistics Specialist

Job Description

The Logistics Specialist is responsible for executing customer vehicle relocation service orders and supporting business operations. This role involves managing customer order execution and communication through email and telephone with various stakeholders. It requires maintaining accurate data in the CRM system for each order.

ResponsibilitiesManage execution of customer orders by coordinating and scheduling vehicle pickup and delivery, ensuring customer instructions are precisely followed.Ensure efficient order execution by linking multiple orders and overseeing additional services such as vehicle detailing, titling/registration, and storage placement.Communicate promptly by email, telephone, and CRM with staff, independent contractors, and pickup/delivery contacts, escalating issues to management as needed.Update CRM activities and notes promptly, maintaining accurate data after each call and email, including uploading photos and scanned documents.Ensure compliance with company policies and procedures, as well as adherence to DOT regulations and applicable laws.Calculate and offer flat fees on orders by emailing bid sheets to all independent contractors in the absence of or as directed by the manager.Manage the storage facility by tracking vehicles in and out, ensuring inventory accuracy, and addressing vehicle issues.Check vehicles for damage and issues, take inventory of items left in vehicles, and move vehicles in and out of the lot.Ensure all vehicles are accounted for and communicate any issues to headquarters for resolution.Essential SkillsAbility to learn and utilize all company systems and equipment effectively.Outstanding customer service skills and the ability to keep customers informed of developments.Ability to manage time effectively and complete tasks to keep orders moving.Strong communication skills, both written and verbal.Proficiency in Microsoft Office, especially Excel, and experience with CRM systems.Minimum of 6 months of customer service experience.Additional Skills & QualificationsHigh School Diploma - requiredComfortable working in a fast-paced office environment with attention to detailAbility to manage several concurrent projects accuratelyAdvanced computer skillsProfessionalism, honesty, and a strong work ethicExperience in logistics, scheduling, and coordination is a plusWork Environment

This position is on-site and requires working Monday through Friday from 8 AM to 5 PM. The role provides an opportunity to work for a rapidly growing fleet transport company with potential for growth across 11 different departments. The company is women-owned, and the position is based in a fast-paced environment, similar to outside operations.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Gainesville,VA.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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