Description We are offering a contract-to-permanent employment opportunity for a Customer Service Coordinator in the logistics industry, based out of Port Wentworth, Georgia. This role involves managing and maintaining client accounts, ensuring customer satisfaction, and coordinating logistics operations. Responsibilities: • Serve as the secondary business contact for customers, fostering new and repeat business opportunities. • Manage client accounts, effectively communicating the capabilities and services of the company. • Ensure customer satisfaction by providing excellent customer service and resolving any issues. • Communicate client's goals within the team to ensure quality and meet client expectations. • Work closely with the logistics team to handle orders regarding the shipping and receiving of products. • Supply shipping and receiving information to the warehouse in order to meet shipping deadlines. • Handle client communications, conflict resolution, and ensure compliance on client deliverables. • Review all major deliverables to ascertain quality standards and client expectations are met. • Use Excel for data entry, including basic manipulation of formulas and functions for reporting. Requirements • Applicant must have a minimum of 2 years of experience in a similar role within the logistics industry. • Demonstrated skills in logistics and distribution are essential. • Knowledge and experience in warehousing activities are necessary. • Ability to handle customer complaints effectively and professionally. • Proficient use of CRM (Customer Relationship Manager) systems is a must. • Experience in export customer service is necessary. • Familiarity with import customer service procedures is required. • Proven negotiation skills are essential. • Outstanding customer service skills are mandatory. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .