Company Description

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 350+ locations across six continents.

As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

 

Major Duties and Responsibilities

Interact with our customers in arranging their international export shipments.Provide outstanding, friendly customer service through daily communication with both internal and external customersEnsure accurate and timely data entry into our operating systemTrack and trace shipments as requiredEnsure documents are timely sent to customer or broker for customs purposesEnsure accurate and timely client invoicingContribute to maintain strong relationships with suppliers (steamship lines, trucking companies, and others)Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

QualificationsCustomer Service: 6 months to 1 year experience; or equivalent combination of education and experienceThis position will sit in Moon Township, PA. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.Understanding of transportation documentation and terms is a plusEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsStrong desire to learnProficient computer skills - Outlook, Excel, Word, PowerPointFluent in English

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan Employee Stock Purchase Plan Training and Personnel Development Program

 

All your information will be kept confidential according to EEO guidelines.