Job Title: Account Specialist Job Description The transportation services team is growing rapidly and seeking a highly skilled and motivated Account Specialist to improve the shipper experience for vendors and sellers who ship with inbound transportation. As innovation within transportation and logistics continues, the team evaluates current network shipper defects and drives improvements through shipper coaching and performance management. In this role, the candidate will work directly with shippers to create solutions and take action to improve shipper performance metrics. Responsibilities + Monitor, verify, and present data daily. + Overcome transportation disruptions and other barriers in real time. + Identify transportation defect root causes. + Maintain daily logs on assigned shippers. + Lead weekly calls with assigned shippers. + Conduct Daily Business Review Stand up calls. Essential Skills + Tech Savvy; ability to navigate multiple systems and databases. + Strong Excel Skills. + Account or Vendor Management; previous experience supporting B2B customers. + Strong written and verbal communication skills. + Knowledge in logistics, transportation, sales, and supply chain. Additional Skills & Qualifications + Good relationship building skills. + Effective organizational skills. + Ability to manage disruptions as they occur. + Background in supply chain or logistics is preferred. + Experience from industries such as party planning, event coordination, real estate, sales, and restaurants. Work Environment The team works heavily in Outlook, requiring organizational skills with email correspondence. General computer literacy is beneficial, with robust training available to teach Excel. The environment supports career progression and offers a foot in the door with a leading company. Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Jul 31, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.