Job Summary:
In accordance with the Purpose, Vision, Values, and Coast Salish Teachings, and strategic directions of BC Emergency Health Services (BCEHS), safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at BCEHS. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Assistant/Manager, Logistics, this position is responsible for the coordination of and workflow practices within the Logistics Operations department including supervising staff, overseeing the sanitizing and processing of medical equipment, supplies and vehicles, asset and inventory management, improving logistical processes to maximize resource availability and ensure workplace health and safety and quality assurance in accordance with applicable legislation and BCEHS policies and procedures
Duties/Accountabilities:
1. Supervises designated staff including work assignments, orientation and training requirements, ensuring safety and security of the immediate work area, establishing individual and team goals, ongoing monitoring and evaluating performance, reviewing work, travel expense/allowance approval, ensuring adherence to policies and procedures, facilitating resolutions to problems, and referring unresolved issues to the Manager.
2. Ensures operational needs of the Logistics Operations Department are met by scheduling staff including maintaining and approving timekeeping/payroll records in accordance with the established budget and BCEHS policies/procedures and collective agreement requirements.
3. Ensures all safeguards are taken for the safety of all areas of the organization, ensuring procedure is followed and PPE is used during high level decontaminations, such as HIV, Hepatitis, or Norwalk.
4. Ensures efficiencies are utilized to maximize availability of the fleet and medical equipment to the organization for proper deployment, maintenance, sanitizing, decontamination, and stocking on behalf of the Logistics Operations Department.
5. Coordinates the availability and delivery of vehicles and/or equipment for public relations presentations, driver training, emergency, service centers and other operational purposes. Coordinates the movement of the fleet to and from the service centres and for operational purposes and, on occasion, directly to incidents.
6. Orders pre-hospital supplies using an established inventory system and ordering process. Receives stock and investigates/reviews deficient orders. Maintains stock rotation and stockroom storage to ensure inventory for operational needs. Review, evaluate and make recommendations for new items for stocking and use in pre-hospital care.
7. Monitors inventory and expenditure of supplies including data input of inventory on hand/stock re-orders into computerized system(s).
8. Following process and procedures; reviews, investigates, and forwards all vehicle and equipment checks and reports to the appropriate area as required.
9. Oversees preventative maintenance on various medical equipment in accordance with defined standards, policy, and procedure.
10. Carries out audits/reviews of completed vehicle and equipment checks and sanitizing/decontamination activities. Ensure that quantities are replenished, stocked, and accounted for following policies and procedures, and to ensure that routing and deep cleaning activities comply with protocols, standards, and policies.
11. Using established processes, responds to and investigates various requests/inquiries/complaints, including analyzing data and conducting interviews. May be required to report findings and make recommendations such as implementing equipment and process changes within his/her area of responsibility.
12. Provides logistics and asset management software systems administration including quality assurance and coordinating software and/or hardware maintenance of the asset management system and monitor for potential problems, establish history library, and develop/implement contingency plans.
13. Prepares a variety of comprehensive reports as well as collects/compiles research data, for a variety of partners/leaders/departments for the coordination of services provided by the Logistics Operations Department. Recommends improvement opportunities to the system and ensures compliance/ participates in quality assurance programs.
14. May be required to work rotating shifts, scheduled for overnight travel. May also be required to fill EST shifts if required due to workload or unscheduled absences.
15. Must have the physical ability to perform all functions required to clean, sanitize, and stock ambulances and other BCEHS vehicles including lifting 40kg.
16. Performs other related duties as assigned.
Qualifications:
Education, Training and Experience
Grade 12 plus three years’ recent, related experience including one year in a supervisory capacity or an equivalent combination of education, training, and experience. Valid Class 5 driver’s license REQUIRED.
Skills and Abilities
• Mathematical aptitude.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to attain and maintain approved PPE certification, including but not limited to N95 & PC4 certification.
• Ability to compile, analyze data identifying trends and developing recommendations.
• Proficiency in the use of Microsoft Excel.
• Proficiency in the use of Microsoft Word.
• Critical thinking skills.
• Knowledge of Incident Command or Incident Management Practices.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees. Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. Annual statutory holidays (13) with generous vacation entitlement and accruement. PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.