Goal of function: This role provides administrative and customer service support following established procedures. It involves handling routine inquiries and information exchange within the department, as well as engaging with internal teams and external stakeholders like clients or agents. The position requires clear communication, occasional interpretation of guidelines, and problem-solving within set frameworks.

Your Responsibilities:

Maintain daily planning tools, monitor stock levels, and manage all material stock activities to ensure availability and accuracyTrack stock movement based on sales forecasts and arrange timely transfers to 3PL locations.Identify and resolve operational issues by improving methods and processes within standard proceduresWork closely with invoicing, finance, and sales teams to ensure accurate information flow and resolve discrepanciesCoordinate clearance processes and ensure accurate, timely documentation is shared internally and externallyPrepare, track, file, and distribute all paperwork related to clearance, agents’ transactions, and stock levelsMonitor and control warehouse operations to ensure performance, productivity, and compliance with company standardsSupport warehouse and distribution activities collaboratively across divisions and participate actively in team meetingsBuild and maintain strong relationships with partners and key customers, ensuring satisfaction through timely deliveries and clear communicationCoordinate with division heads to align warehouse operations with sales, purchasing, and record-keeping functionsEnsure compliance with all relevant federal, institutional, and partner regulationsPlan and manage departmental activities within agreed budgets and timelines

Your Profile:

Contribute actively to business development in line with the company visionHold a Pharmaceutical degree with a minimum of 2 years relevant experienceExperience in warehouse management and MOH certification are requiredStrong awareness of governmental regulations and certificationsKnowledgeable of SFDA regulations to ensure full compliance and uphold industry standards

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, because we have a lot to offer. No matter on

in which field you are an expert and how much experience you have - for your professional career.

A future with meaning:

Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the worldIndividual opportunities for self-determined career planning and professional developmentA corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest oneA large number of committed people with a wide range of skills, talents and experienceThe benefits of a successful global corporation with the collegial culture of a medium-sized company