There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Summary

The Logile System Administrator is responsible for managing system configurations and functionality related to labor forecasting, scheduling, and time & attendance within our workforce planning tools. This role ensures that system processes align with business needs, legal compliance, and operational strategy. The position serves as a technical liaison between operations, support teams, and system vendors, supporting field users, troubleshooting issues, and implementing improvements.

Duties and Responsibilities

Manage Logile system configurations related to forecasting, scheduling, and time & attendance. Implement and test new workflows, programs, and integrations to improve labor planning and system functionality. Review schedule data and identify anomalies or configuration issues. Partner with stakeholders across Workforce Management, IT, Operations, Compensation, and Compliance to ensure systems support business goals and legal requirements. Ensure compliance with federal and state labor laws, including FLSA, break/meal rules, and overtime regulations. Act as Tier 2/3 support for system-related issues; manage service tickets and coordinate resolutions. Develop and maintain user training materials, job aids, and SOPs to support system functionality and user adoption. Deliver training to field and support teams regarding system changes, new features, and scheduling best practices. Maintain and regularly update the Logile SharePoint site with relevant resources, communications, and documentation. Provide ad-hoc and standard reporting to support workforce planning, operational needs, and compliance tracking. Identify opportunities for process improvements and system enhancements; recommend and implement solutions. Participate in system testing, UAT coordination, and support for new program launches or configuration changes. Ensure bp’s safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience). 3+ years of experience with workforce management systems (Logile preferred). Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Self-starter with high attention to detail and a strong sense of accountability. Strong communication skills, both written and verbal. Familiarity with labor compliance regulations and scheduling best practices.

Preferred:

Prior experience with Logile, Kronos, or other WFM platforms. Experience with system testing, UAT coordination, and issue resolution. Ability to create and deliver training documentation and lead knowledge transfers. Experience in Quick Service Restaurants, retail, or hospitality industry operations.

With us, you’ll enjoy:

Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

Pay Range

$COMPENSATION.RANGE annually - A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

Working Conditions / Physical Requirements

In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally.  All performed with or without a reasonable accommodation.

Disclaimer

This job description may not list all duties for this position.   The incumbent in the position may be asked to perform other duties.  TA Operating LLC reserves the right to revise the job description at any time.   This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.