**Description:** As a **Lobby Ambassador** at **Hyatt** , you are the welcoming face and gracious host of the hotel’s arrival experience. Positioned in the heart of the lobby, you play a key role in creating a memorable first and last impression for all guests. With a warm, attentive presence, you anticipate needs, offer personalized assistance, and exemplify Hyatt’s commitment to care and hospitality excellence. **Qualifications:** · Diploma in Hospitality or equivalent experience in a luxury hotel environment preferred. · Minimum 1–2 years of guest-facing experience in hospitality, front office, or concierge roles. · Excellent communication skills, both verbal and written, with fluency in English; additional languages are an asset. · Friendly, confident, and composed under pressure, with a natural flair for guest interaction. **Primary Location:** MY-Kuala Lumpur **Organization:** Hyatt Regency Kuala Lumpur at KL Midtown **Job Level:** Full-time **Job:** Front Office **Req ID:** KUA003067 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.