Join our Loans group as a Loan Servicing Manager - Associate, where leadership meets precision. Drive team success by ensuring SLAs are met and processes are optimized. Enhance your skills in reconciliation and make a significant impact on operations.

Job Summary

As a Loan Servicing Manager - Associate within our Loans group, you monitor and guide your team to meet SLAs. You oversee processes like Deal Closing and Rate-Fixings. You enhance skills in Nostro & Past Due Reconciliation, impacting operations significantly.

Job Responsibilities

Monitor team daily to meet SLAsSupervise Deal Closing and DrawdownsEnsure adherence to QUALITY & QUANTITY SLAsServe as SME for complex queriesImplement Knowledge Management modelDrive compliance with policies and controlsMotivate and support team membersIdentify alternatives for issuesCollaborate and value diverse skillsIdentify training needs for performance improvementEnsure trained backups for critical work queues

Required qualifications, capabilities, and skills

Hold a Bachelor's degree with minimum 7 years of experienceGain knowledge of loan systems like Loan IQPossess knowledge of nostro/cash matchingDemonstrate strong problem-solving skillsMaintain a strong risk and control mindsetUnderstand investment banking productsDrive small to medium-sized projects

Preferred qualifications, capabilities, and skills

Influence and lead stakeholder conversationsDemonstrate executive presence in presentationsDevelop domain learning and communication skillsApply analytical thinking effectivelyUnderstand product lifecycle and management thoroughly