Come to work for a company you can be proud to work for...and enjoy fantastic, comprehensive benefits.

The hiring range for this opportunity is $21.50 to $27.00 hourly with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

POSITION SUMMARY

The Loan Origination Associate maintains one or more of the following areas: consumer check-in, commercial check-in, Consumer/Commercial/Home Mortgage/SBA/Participation boarding, loan funding, and call back of boarded loans. The Loan Origination Associate will oversee the accuracy and completeness of the consumer and commercial loan files by setting priorities, following all SOX controls, maintaining service level standards, and assisting other desks within the group as assigned by the Boarding Supervisor. The associate may organize and conduct training for the staff, write procedures, and monitor service level standards. 

MAJOR RESPONSIBILITIES

• Provides exceptional customer service to the branches, loan officers, title companies, and peers.

• Ensures that every file is complete, accurate, compliant, and efficiently moved through the pipeline. 

• Provides training and cross-training to other Loan Origination Operations staff. 

• Maintains and updates procedures related to their specific area. 

• Proficient in all support systems.

• This area has tremendous responsibility to ensure SOX controls are enforced.

• Works as a team to ensure efficiency and service level standards are maintained.

• In addition to boarding, funding, loan check-in, and file review, this position assists with on-going training on new systems and processes.

OTHER RESPONSIBILITIES

• Answers phone inquiries from loan officers, branches, and peers.

• Performs other work-related duties as assigned.

• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

• High school diploma or GED required.

• Associate I: 0-2 years’ experience processing loans or equivalent work experience. Excellent organizational skills with efficient work demeanor that allows involvement in multiple areas and the ability to complete a high volume of work with accuracy.

• Associate II: 3-5 years’ experience, proficient at multiple areas, leadership skills preferred. Incredible customer service (internal and external).

• Ability to lead and direct others.

• Proven track record of working in a team environment.

• Ability to utilize personal computers and Windows driven programs.

• Excellent verbal and written communication skills.

PHYSICAL REQUIREMENTS

• May be required to lift up to 25 pounds.

COMPANY PROFILE

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California, with assets of nearly $10 billion and more than 45 years of financial stability. Tri Counties Bank provides a unique brand of Service With Solutions® for communities throughout California with a breadth of personal, small business and commercial banking services, plus an extensive branch network, more than 37,000 surcharge-free ATMs nationwide, and advanced online and mobile banking.

Tri Counties Bank remains strong and profitable through our top-down commitment to our core values, sound business principles and responsible lending practices.

Our success is also based on our community engagement. We still believe in the vision of the helpful and caring community banker. As we grow and serve more communities, we become more involved, providing substantial financial and volunteer support to local economies and community organizations. We applaud our employees who roll up their sleeves to work and volunteer for a greater good in our communities.

Tri Counties Bank hires individuals who are qualified for the role and who represent the communities in which we serve. We look to place people in positions where they can best utilize their abilities and strengths, and where they are able to grow with the Bank.

Tri Counties Bank is an Affirmative Action and Equal Opportunity Employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability/Veteran.