Loan Operations Specialist Location : Location US-IA-Iowa City Status Non-Exempt Type Full-Time City Iowa City State IA Hours Per Week 40 Benefits Package Yes - Full Time Package Location : Address 2 500 South Clinton Street Overview

Small enough to care. Big enough to deliver.

 

This role provides support and assistance with the administration of various loan-related software programs, reconciling of internal accounts, and performing escrow related functions. This position includes handling customer requests and servicing existing loan accounts.

Responsibilities Assists with the administration and accuracy of data input within loan related software and websites. Inputs loan information and completes maintenance in the bank core operating software.Performs checkback of loan data entry to ensure integrity of entries and information stored in the bank’s core operating system; this may include note maintenance checkback, file documentation reviews, and compliance reviews.Creates timely reconcilements for several crucial general ledger and internal Demand Deposit Accounts (“DDA”).Processes loan payments. Assists with the servicing of existing loan account relationships such as:ParticipationsSecondary Market loansSwap loan transactionsLetters of CreditCharged-off loans and Other Real Estate Owned (“OREO”)Assists with performing escrow functions which may include: Monitoring payment dates for insurance and taxes;Updating tax and insurance amounts in the core operating system;Producing and mailing loan-related customer checks;Reconciling related accounts.Handles incoming telephone calls and email requests from customers.Assists with miscellaneous filing and document imaging.Performs other duties as assigned.  Qualifications Post high school education preferred or equivalent combination of education and related work experience.In addition to education in  business or a related field, prefer 6 months to 1 year of experience in a loan operations-related role. Banking or financial experience is also preferred. The Perks! Competitive base compensation with additional performance-based incentives (incentives vary depending on role)Career development and continuous learning opportunitiesPaid Time Off, Paid Holidays, Parental/Grandparent Leave, and more100% vested 401(k) Retirement Plan with 6% company matchMedical, Dental, and Vision insuranceFlex spending plan & Health savings accounts with employer contributionStudent Loan Debt Reduction ProgramEmployer provided group life insurance with option to purchase additional life insurance for you and your family membersEmployer provided long term and short term disability insuranceAdditional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital IndemnityWellness ProgramFree banking services and other financial services discountsTake Your Dog to Work Day in JuneEmployee Rally Day- a day of celebration and recognition!

 

RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve.

 

Let's build something great, together.

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