Overview Small enough to care. Big enough to deliver. This role provides support and assistance with the administration of various loan-related software programs, reconciling of internal accounts, and performing escrow related functions. This position includes handling customer requests and servicing existing loan accounts. Responsibilities + Assists with the administration and accuracy of data input within loan related software and websites. + Inputs loan information and completes maintenance in the bank core operating software. + Performs checkback of loan data entry to ensure integrity of entries and information stored in the bank’s core operating system; this may include note maintenance checkback, file documentation reviews, and compliance reviews. + Creates timely reconcilements for several crucial general ledger and internal Demand Deposit Accounts (“DDA”). + Processes loan payments. + Assists with the servicing of existing loan account relationships such as: + Participations + Secondary Market loans + Swap loan transactions + Letters of Credit + Charged-off loans and Other Real Estate Owned (“OREO”) + Assists with performing escrow functions which may include: + Monitoring payment dates for insurance and taxes; + Updating tax and insurance amounts in the core operating system; + Producing and mailing loan-related customer checks; + Reconciling related accounts. + Handles incoming telephone calls and email requests from customers. + Assists with miscellaneous filing and document imaging. + Performs other duties as assigned. Qualifications + Post high school education preferred or equivalent combination of education and related work experience. + In addition to education in business or a related field, prefer 6 months to 1 year of experience in a loan operations-related role. + Banking or financial experience is also preferred. The Perks! + Competitive base compensation with additional performance-based incentives (incentives vary depending on role) + Career development and c ontinuous learning opportunities + Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more + 100% vested 401(k) Retirement Plan with 6% company match + Medical, Dental, and Vision insurance + Flex spending plan & Health savings accounts with employer contribution + Student Loan Debt Reduction Program + Employer provided group life insurance with option to purchase additional life insurance for you and your family members + Employer provided long term and short term disability insurance + Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity + Wellness Program + Free banking services and other financial services discounts + Take Your Dog to Work Day in June + Employee Rally Day- a day of celebration and recognition ! RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together. Location : LocationUS-IA-Iowa City StatusNon-Exempt TypeFull-Time CityIowa City StateIA Hours Per Week40 Benefits PackageYes - Full Time Package Location : Address 2500 South Clinton Street