Job Purpose & Scope Performs a variety of daily back-office loan functions. This includes assisting new and existing branch locations with performing daily transactions, maintenance, and other responsibilities in a professional and accurate manner according to policy and procedures. Essential Job Functions + Enters general loan file maintenance, and code changes. + Supports Agriculture Loan Officers, Loan Assistants, and other frontline staff. + Processes daily, weekly, and monthly reports. + Sets up payments via ACH. + Processes disbursement requests. + Establishes, maintains, and monitors Agriculture escrow accounts and escrow payments. + Processes loan payments. + Posts incoming wires. + Files and/or scans documents. + Processes returned mail. + Processes returned checks. + Reviews all work from previous day for accuracy. + Maintains good punctuality and attendance to work. + Follows Bank policy, procedures, and guidelines. Knowledge, Skills & Abilities + Skill in using computer and Microsoft Office, including Word and Excel. + Ability to handle confidential information professionally. + Ability to learn and perform in a fast-paced environment. + Ability to calculate figures such as percentages, fractions and interest. + Ability to multitask and adapt to change. + Ability to work without close supervision. + Excellent internal and external customer service skills. + Good written and verbal communication skills. + Ability to work with exacting deadlines. + Ability to adapt to repeated interruptions. + Ability to work well with others in a team environment. + Ability to respond to requests and demands professionally and promptly. + Ability to learn and follow Bank policies and procedures. + High attention to detail with exceptional organizational and time management skills. Basic Qualifications + High school diploma or equivalent + 1 year experience with computer skills, including Microsoft Word and Excel + Ability to work extended hours as needed Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.