Discover your future at Citi

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Job Overview

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projectsIdentify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environmentConsult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectivesEvaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standardsProvide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisionsSupervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

6-10 years of experienceProficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysisExperience with all phases of Software Development Life CycleComprehensive knowledge of the principles of business analysis

Education:

Bachelor's degree/University degree or equivalent experienceMaster's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• 6+ years’ experience in Loan IQ
• Loan IQ subject matter expertise
• Agile/Jira Experience
• Techno-functional skillset preferred
• SQL preferred

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

Agile Methodology, Finastra Fusion Loan IQ, GovWin IQ, JIRA Tool, Loan Analysis, Microsoft Excel, Microsoft Excel VBA Programming, Misys Loan IQ.

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Anticipated Posting Close Date:

Jul 28, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.