Job DescriptionCompany Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals - it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Job Description

The Training Systems Administrator manages daily operations and maintenance of the company's learning management system (LMS) and other internal training systems. This role is responsible for managing user access and content, system configuration, reporting and analytics, troubleshooting technical issues, and ensuring a smooth learning experience for learners.

Your Impact and Responsibilities:

Develop and implement training system strategies for organizing, delivering, and maintaining course content while ensuring user accessibility and system performanceManage the LMS and Document Hub email inboxes, including resolving system issues in collaboration with vendors and IT teamsOversee content management by uploading, testing, and maintaining courses in the LMS and Document Hub, in collaboration with a team of Instructional DesignersMonitors training effectiveness and completion through analytics and reporting, while ensuring data security, regulatory compliance, and smooth integration with other learning toolsSupports the broader training ecosystem by maintaining related systems, collaborating cross-functionally, and identifying opportunities for innovation and efficiencyQualifications1+ year LMS administration experience or similar technical experienceBachelor's degree or equivalent experienceSome experience in technical troubleshootingProficiency in Microsoft Office with extensive knowledge of Excel and OutlookStrong analytical skills to interpret learning data, generate reports, and assess training effectivenessStrong written and verbal communication skills, including ability to translate technical concepts for stakeholders at all levels of the organizationDetail-oriented, organized, and able to manage multiple priorities at a time

Preferred Qualifications:

Knowledge of instructional design principles and eLearning standards (e.g., SCORM) to support content organization and user experienceAdditional Information

All your information will be kept confidential according to EEO guidelines.

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