Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

We are looking for an individual who is willing to grow in a global team environment, providing value to our internal clients, ensuring expected goals are reached in LMS Operations Center of Excellence – Middle Office

Opportunity Value:

Be a part of a global team and acquire good knowledge of our core products in Liquidity and Investment and/or related Operations business processesSignificant exposure to global and regional operations and business management teamsOpportunity to develop soft skills in team managementDevelop ability to effectively interface with all level management, team members and internal clientsBe an influencer in key processes and change activitiesExercise independence of judgement and autonomy.

Key Responsibilities:

Provide data input to ensure correct execution of automatic processEnsure accurate and on-time update of product dashboardsAssist in new automations and dashboard creationDay to day management of internal complex client inquiriesProduce weekly, monthly and quarterly management reports, specialized ad hoc management reporting and communications, participate in special projects etcCreate customized transaction services reports based on data analysisParticipate and facilitate resolution of system outages engaging related to activities under responsibility with all relevant partners such as Tech, Product and Operations Resolve quality issues and use technical expertise/ judgment to conduct complex analysis

Competencies

Highly analytical, self-motivated and day-to-day process improvement inquisitive mind set.Strong problem solving and troubleshooting skills with the ability to exercise mature judgmentExcellent written and verbal communication skillsA detailed and independent thinking style Excellent organization and administrative skillsFlexibility, versatility and willingness to learn and developClient focusProficiency in MS OfficeTreasury, Investments or Cash Management knowledge desirable Process Improvement and Data Analytics

Qualifications:

Bachelor’s degree in Business, Finance or other relevant discipline0-2 years of experienceEnglish Proficiency

Center of Operations Excellence (COE) provides automation solution for global Liquidity services by offering opportunities to simply the existing process. Middle office function also assists in manual support to their processes till the time it is entirely automated or not in scope for automation. 

•    Review new initiatives raised by product team to understand scope, requirements, system entitlements and       execution timelines etc.
•    Evaluate request acceptance and conduct meetings with requestors to clarify requirements
•    Advise requestor on defining execution requirements and controls
•    Conduct training calls
•    Ensure process guides & relevant documents are created and signed off before initiative go live.
•    Identify improvement opportunities in existing processes and implement changes to enhance efficiency and productivity
•    Ensure executions are completed on timely manner
•    Help automation team in UAT testing

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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